Netskope Community
a week ago
a week ago
That seems very peculiar, especially since the config docs reference opening access through your firewall to the Google DNS servers. Is this just with NPA that you're seeing the issue? If so, where are you doing the resolution, on the client or on the publisher?
Monday
We see this with NPA specifically. I have had multiple tickets open for this issue and the fix has always been to switch DNS providers on the Client side, which will over ride network based settings (router)..
Monday - last edited Monday
Hi @jschuele,
Great article, thank you so much for posting it. We also have an issue with name resolution when some of our employees work remotely and use NPA. As we are gradually reducing our VPN usage, the NPA usage is gaining momentum but so are the intermittent DNS issues.
I have an active support case but they haven't yet been able to identify the cause.
You have provided some valuable information. Thank you!
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