Netskope Community
06-06-2023 12:22 PM
Hi,
I set up a new contingency publisher for the priv app, ran troublesshoint on the tool and everything is fine, no problems.
But I can't access priv app,
ran a curl , and got an http 500 return.
We are not using DNS in the browser.
Has anyone ever experienced this ? Or do you have an idea why?
06-06-2023 12:41 PM
After you configured everything in the Netksope console, did you immediately try to connect? I ask, as to connect immediately & enforce/pull the changes made in the console you need to check for config update on the agent and disable/reenable the agent.
Normally end user machines would just get the updated configuration at the agent refresh interval.
06-07-2023 10:26 AM
Yes, I disabled and dwelt again.
Weird I can trigger ping and telnet, netskope troubleshooter has no errors
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