Netskope Client in Disable state MAC Installation via Email invite.

  • 19 January 2023
  • 3 replies

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Hi Team we are try to install the NS client on Macos 12.3 Macbookpro via email. (POC)

We install package successfully but we  tenant and G/w is not display in Configuration of NS client.

Lookup the gateway and URL resolution is successful.


in Nsdebuglog I can see :





Best answer by mkoyfman 24 January 2023, 18:54

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3 replies

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@farhan this is typically the case when the user has not granted the security privileges for the client to run.  Go to Settings->Privacy and Security and approve the Netskope extension to be installed/loaded - that is the manual step that needs to be done when installing via email on the Mac.

Badge +8

Hi Mkoyfman,

Thanks for reply issue has been resolved kindly share me the KB for future reference.

Farhan Similiar issue facing with my client . Client enroll netskope agent through intune on mac user  . It's  showing disable mode . I allowed proxy on mac bad luck it's not working any more solution to resolve the solution please reply my comment