Netskope Global Technical Success (GTS)
Perplexity AI - Block Web Access
Netskope Cloud Version - 123
Objective
Block Perplexity AI Web Access
Prerequisite
Netskope CASB Inline/SWG license is required.
Context
Perplexity AI is an AI-powered conversational search engine that utilizes large language models (LLMs) to provide direct answers to user queries, citing sources from the web within its responses.
This article covers how to block Perplexity AI web access via Real Time Protection Policy
Do You Know?
- As of March 05, 2025, Netskope recognizes Perplexity AI as a Cloud Application, but no pre-defined cloud app connector is available.
- Additionally, Netskope categorizes Perplexity AI.com under the 'Generative AI' web category.
Configuration
Step 1 - Create a custom URL category
Path: Netskope Tenant UI >>> Policies >>> Profile - - - URL Lists
Path: Netskope Tenant UI >>> Policies >>> Profile - - - Custom Categories
Step 2: Realtime protection policy
Path: Netskope Tenant UI >>> Policies >>> Real-time Protection >>> New Policy
Verification
Access Perplexity AI - Link
Note - User Notification format used above Link
Author Notes
- This document will be revised once Netskope introduces a pre-defined cloud app connector for Perplexity AI.
- With the pre-defined cloud app connector, there is no longer a need to create a custom category for Perplexity AI.
Terms and Conditions
- All documented information undergoes testing and verification to ensure accuracy.
- In the future, it is possible that the application's functionality may be altered by the vendor. If any such changes are brought to our attention, we will promptly update the documentation to reflect them.
Notes
- This article is authored by Netskope Global Technical Success (GTS).
- For any further inquiries related to this article, please contact Netskope GTS by submitting a support case with 'Case Type – How To Questions'.