Best Practice for Netskope Private Access - Updating the Netskope Client

  • 22 April 2021
  • 2 replies
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Badge +13

It is recommended to ensure the Netskope Client is running the latest Gold Release.

 

Steps to Maintain Latest Release:

  • Using Desktop Application tools like SCCM/IBM tools OR
  • Use Netskope's Auto-Upgrade option to Latest Golden Release


2 replies

Badge +12

Hello, is the auto update seemless to the enduser? would they notice a drop in tunnel? 

Badge +14

The upgrading the Netskope client will interrupt NPA, SWG, and CFW sessions. No interaction is needed from the user when auto upgrade kicks off however, this is all dependent on client check-in intervals and there is the potential for the agent auto-updating during the middle of the working day.  

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