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Best Practice for Netskope Private Access - Updating the Netskope Client

  • April 22, 2021
  • 2 replies
  • 249 views

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It is recommended to ensure the Netskope Client is running the latest Gold Release.

 

Steps to Maintain Latest Release:

  • Using Desktop Application tools like SCCM/IBM tools OR
  • Use Netskope's Auto-Upgrade option to Latest Golden Release

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2 replies

Siva
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  • Explorer III
  • October 20, 2023

Hello, is the auto update seemless to the enduser? would they notice a drop in tunnel? 


matt-frank
Netskope Partner
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  • Netskope Partner
  • October 20, 2023

The upgrading the Netskope client will interrupt NPA, SWG, and CFW sessions. No interaction is needed from the user when auto upgrade kicks off however, this is all dependent on client check-in intervals and there is the potential for the agent auto-updating during the middle of the working day.