Device assignment

[rnahmensen]

Hello,

We have a user that sets up our systems and they are then get the device assigned to them as the user. Is there a way to reconfigure this as it is now showing him on a lot of devices and dramatically skewing the application events and alerts?

Thanks,

Ron 

[qyost]

Is the client being installed with peruserconfig mode enabled?
Netskope Client For Windows

[rnahmensen]

It looks like it is not I will have them add that to the install. Is there a way to change it on those that already have it installed, or will we need to reinstall the agent on those machines?

Thanks

Ron

[qyost · Accepted solution]

I believe reinstall would be the most reliable method.