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Device assignment

rnahmensen
New Contributor

Hello,

 

We have a user that sets up our systems and they are then get the device assigned to them as the user. Is there a way to reconfigure this as it is now showing him on a lot of devices and dramatically skewing the application events and alerts?

 

Thanks,

 

Ron 

1 ACCEPTED SOLUTION

I believe reinstall would be the most reliable method.

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-Q.

View solution in original post

3 REPLIES 3
qyost
Contributor

Is the client being installed with peruserconfig mode enabled?
Netskope Client For Windows

qyost_0-1672972895219.png
qyost_1-1672972945194.png

 

--
-Q.

It looks like it is not I will have them add that to the install. Is there a way to change it on those that already have it installed, or will we need to reinstall the agent on those machines?

Thanks

Ron

I believe reinstall would be the most reliable method.

--
-Q.

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