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xavy2310
Partner
Partner

I am creating a DLP rule where I place the Post activity and the Block activity but it does not perform the action that is allowed, on the contrary if I select Teams there it does block the same policy.

4 Replies 4
ppasseri
Netskope
Netskope

The following policy:

 

ppasseri_1-1686144051329.png

 

did work like a charm for me:

ppasseri_0-1686143813841.png

 

How did you test it? I was using the browser, and posted a message on chat from the Gmail Chat tab. In case, did you check the traffic was steered?

PAOLO PASSERI
Principal Systems Engineer
---
ppasseri@netskope.com | +39 335 102 8305
https://www.netskope.com/

I need to include a DLP profile; When I create a rule and tell the policy to identify those values for the Google Chat application and for Teams, in the Teams application it does block the Post activity but in Google Chat and Google Hagounts it does not.

I already checked at the Steering Configuration level and there is no Bypass for that application.

xavy2310
Partner
Partner

I need to include a DLP profile; When I create a rule and tell the policy to identify those values for the Google Chat application and for Teams, in the Teams application it does block the Post activity but in Google Chat and Google Hagounts it does not.

I already checked at the Steering Configuration level and there is no Bypass for that application.

ppasseri
Netskope
Netskope

That's weird. I repeated the test with a DLP profile and the policy was enforced as expected (in my case it was a user alert).

 

ppasseri_0-1686258100481.png

 

Are you performing the activity from a browser? in case which browser are you testing (I used both FF and Chrome). Do you see the Netskope certificate in the browser?

PAOLO PASSERI
Principal Systems Engineer
---
ppasseri@netskope.com | +39 335 102 8305
https://www.netskope.com/
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