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Netskope Client in Disable state MAC Installation via Email invite.

farhan
Partner
Partner

Hi Team we are try to install the NS client on Macos 12.3 Macbookpro via email. (POC)

We install package successfully but we  tenant and G/w is not display in Configuration of NS client.

Lookup the gateway and URL resolution is successful.

 

in Nsdebuglog I can see :

 

farhan_0-1674157542356.png

 

 

1 Solution
mkoyfman
Netskope
Netskope

@farhan this is typically the case when the user has not granted the security privileges for the client to run.  Go to Settings->Privacy and Security and approve the Netskope extension to be installed/loaded - that is the manual step that needs to be done when installing via email on the Mac.

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2 Replies 2
mkoyfman
Netskope
Netskope

@farhan this is typically the case when the user has not granted the security privileges for the client to run.  Go to Settings->Privacy and Security and approve the Netskope extension to be installed/loaded - that is the manual step that needs to be done when installing via email on the Mac.

Hi Mkoyfman,

Thanks for reply issue has been resolved kindly share me the KB for future reference.

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