Netskope Community
01-19-2023 12:13 PM
Hi Team we are try to install the NS client on Macos 12.3 Macbookpro via email. (POC)
We install package successfully but we tenant and G/w is not display in Configuration of NS client.
Lookup the gateway and URL resolution is successful.
in Nsdebuglog I can see :
Solved! Go to Solution.
01-24-2023 09:54 AM
@farhan this is typically the case when the user has not granted the security privileges for the client to run. Go to Settings->Privacy and Security and approve the Netskope extension to be installed/loaded - that is the manual step that needs to be done when installing via email on the Mac.
01-24-2023 09:54 AM
@farhan this is typically the case when the user has not granted the security privileges for the client to run. Go to Settings->Privacy and Security and approve the Netskope extension to be installed/loaded - that is the manual step that needs to be done when installing via email on the Mac.
01-24-2023 10:23 AM
Hi Mkoyfman,
Thanks for reply issue has been resolved kindly share me the KB for future reference.
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