Netskope Client in Disable state MAC Installation via Email invite.

[farhan]

Hi Team we are try to install the NS client on Macos 12.3 Macbookpro via email. (POC)

We install package successfully but we  tenant and G/w is not display in Configuration of NS client.

Lookup the gateway and URL resolution is successful.

in Nsdebuglog I can see :

[mkoyfman · Accepted solution]

@farhan this is typically the case when the user has not granted the security privileges for the client to run.  Go to Settings->Privacy and Security and approve the Netskope extension to be installed/loaded - that is the manual step that needs to be done when installing via email on the Mac.

[farhan]

Hi Mkoyfman,

Thanks for reply issue has been resolved kindly share me the KB for future reference.