Netskope Community
06-23-2022
02:04 AM
- last edited on
06-23-2022
07:10 AM
by
kh_jenn
Hi everyone,
Is there a way (prefer. registry key) to determine is a Netskope Client install was single user (default) or multi user mode? This would help in "cleanup" of messed-up installs.
Best regards,
Etienne
Solved! Go to Solution.
06-23-2022 01:17 PM
@EleComte check out this doc: https://docs.netskope.com/en/netskope-client-command-reference.html
Basically, you can check for presence of this directory: C:\Users\^%USERNAME^%\Netskope. If you see it, it means the client is installed in multi-user mode.
06-23-2022 01:17 PM
@EleComte check out this doc: https://docs.netskope.com/en/netskope-client-command-reference.html
Basically, you can check for presence of this directory: C:\Users\^%USERNAME^%\Netskope. If you see it, it means the client is installed in multi-user mode.
06-30-2022 11:04 AM
We are also dealing with this - a bunch of clients got installed in single user mode - supposedly pushing a reinstall of client with a different CLI command should recognize the client is already installed and then just change the necessary components - since we reply on NPA for remote access we do not want the tunnel to drop for a long period when pushing this
06-30-2022 05:40 PM
@chrisisinclair I have responded to your other thread on this topic. Please let me know if you need additional information.
09-17-2022 07:30 PM
c:\programdata\netskope\stagent\nsuserconfig.json contains the enablePerUserConfig state info.
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