We encounter an issue that when a user's domain / UPN changes from say:
The private gateway will fail to establish
In my env Netskope is setup in MultiUser mode(v22.214.171.1241) and is integrated with Azure AD for user provisioning / SSO
Reinstalling the Netskope client doesn't resolve the issue
Looking at the device within the Netskope Admin console its client status is 'Multiple Statuses' it will show the same user with both the new domain and the previous domain
Looking at the users profile (updated domain) it will report that the client status is up but physically on the workstation the tunnel will be down and non functional
The only solution that works is to reimage the workstation or assign another device, which feels insane
Has anyone seen this before or have any advice on a resolution?