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Secure Enrollment Authentication Token Question

  • November 19, 2024
  • 2 replies
  • 445 views

Hello,

I was wondering if the Secure Enrollment Authentication Token gave a warning before expiring?

I could not find any documentation that said there would be any banners or notifications when the token is about to expire so I wanted to know if there is some sort of warning for it.

Thanks in advance!

Best answer by Saniya Murtuza

The Secure enrollment token will give a UI banner when it is about to expire.

 

This topic has been closed for replies.

2 replies

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  • Netskope Employee
  • Answer
  • November 20, 2024

The Secure enrollment token will give a UI banner when it is about to expire.

 


mfriedzz
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  • New Member
  • March 7, 2025

Hello,

We have had the token expire without a warning.  There should be at least an e-mail warning 15 days before expiration, with a countdown interval of 5 days. The warning Banners are not very readable, too many, with no priority (labels), not UI friendly, and can easily be overlooked due to Banner fatigue.    There should also be a Permanent Token Option, so people do not run into expiring tokens that CANNOT be extended after expiration.  There should be a grace period, or have the client not be mandated to enroll in secure enrollment.

 

This is very disruptive if a token expires!

Thank You,