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Google unusual traffic blocking Netskope traffic

  • August 6, 2025
  • 2 replies
  • 144 views

jschuele
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Starting a few months ago our company users have reported consistent and numerous blocks by Google to access our own Workspace tenant apps (Google Admin, Gemini, Gdrive, etc). The message received by the users say, “Our systems have detected unusual traffic from your computer network. Please try your request again later.” It then presents your network IP and says it does not equal the Netskope POP IP (e.g. 10.10.10.10 ≠ 163.116.140.55). This implies that Google no longer trusts the Netskope POP subnets and see’s the proxied traffic as a risk. Is Netskope aware of this issue and are you working with Google to remediate it? Thanks 

Best answer by notskope

You probably will need to work with Google’s support to whitelist Netskope IP ranges in your tenant if possible.

 

Netskope may have some relationship with Google, but ultimately that is a Google configuration.

2 replies

notskope
  • New Member III
  • Answer
  • August 28, 2025

You probably will need to work with Google’s support to whitelist Netskope IP ranges in your tenant if possible.

 

Netskope may have some relationship with Google, but ultimately that is a Google configuration.


Edwin87
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  • New Member III
  • November 6, 2025

Same problem - but with YouTube and other services. We saw the same with Cloudflare in the past, and it’s important that Netskope as a network provider works with the Big Tech firms to inform them of their IP being from paying, reputable customers