Netskope Global Technical Success (GTS)
ChatGPT - Restrict Access Exclusively to Corporate Accounts Only
Netskope Cloud Version - 126
Objective
ChatGPT can only be accessed by users who log in with their corporate credentials.
Prerequisite
Netskope Next-Gen SWG license
Context
Customers with paid ChatGPT plans may require access to be limited strictly to corporate account logins.
Do You Know?
- As of May 13, 2025, Netskope acknowledges ChatGPT as a Cloud Application and provides a pre-defined cloud app connector.
- With Netskope’s ChatGPT predefined connector, customers can exercise control over the following activities:
- Netskope's ChatGPT predefined connector includes capabilities for detecting instances
- Currently, ChatGPT 3.5 does not require end-users to log in to use it (free version)
Configuration
- ChatGPT Instance Marking
For instance, let's consider that "gmail.com" serves as my official corporate domain.
Path: Skope IT >>> Application Events
- Real-time Protection policy
Path: Netskope Tenant UI >>> Policies >>> Real-time Protection >>> New Policy
1st Policy
2nd Policy
- Policy Order
Verification
- Step 1 - Access the ChatGPT and don't sign in - Start a chat
- Step 2 - Login with Gmail ID
Author Notes
If the business use case is to permit access only to ChatGPT among generative AI tools, and to restrict ChatGPT usage to corporate accounts only, then the following articles should be referenced and combined.
| Article Name | Link |
| ChatGPT - Only Allow Chat GPT and Block all other Generative AI Apps | Link |
| ChatGPT - Restrict Access Exclusively to Corporate Accounts Only | You are reading this article |
Policy Order
Terms and Conditions
- There are several other methods to address this use-case, such as using Constraints.
- All documented information undergoes testing and verification to ensure accuracy.
- In the future, it is possible that the application's functionality may be altered by the vendor. If any such changes are brought to our attention, we will promptly update the documentation to reflect them.
Notes
- This article is authored by Netskope Global Technical Success (GTS).
- For any further inquiries related to this article, please contact Netskope GTS by submitting a support case with 'Case Type – How To Questions'.
