“Tunnel Down Due to Error” can be caused by multiple factors such as SSL Error, Failed Tunnel Establishment Due to Network Error, and Ping Timeout. When “Tunnel Down Due to Error” is detected, Netskope Client is disabled and the corresponding device can be risky or out of compliance to your organization.

This Tunnel Down Summary dashboard helps you identify devices that have experienced “Tunnel Down Due to Error” and understand how long & how often a device has been experiencing the issue.