Hi all,

While attempting to install the Netskope agent using the provided BAT file, I encountered the following error:

"Failed to save enrollment tokens"

In addition, when retrying the process, I also receive the following error in the enrollment window:
"Configuration download failed. Please authenticate again."

Steps I have already taken:

• Ran the BAT file as Administrator

• Verified proper network connectivity

• Attempted the installation on a different machine

note:

install mode IDP

thanks