There are 4 typical types of widget errors in Advanced Analytics

Type 1: Incompatible Data

When the data type selected is not supported by the visual type, this error shows up. For example, when “# Users” is selected with the “Google Maps” visual, the widget cannot be loaded since this visual does not work without a “location” data field.

To fix this, simply add a “location” data field, e.g. “Source Location,” to the widget.

Type 2: Incompatible Visual Type

When the visual type selected cannot render the data, this error shows up. For example, if we use a pie chart to show a list of users based on their event count, the widget cannot be loaded since this visual can only display a maximum of 50 rows of data.

To fix this, simply switch to a different visual type, e.g. table.

Type 3: Query Error

When your custom fields are misconfigured, a query error shows up.

To fix this, check your custom fields and make sure they are configured correctly with no error message showing up.

Type 4: Server/Platform Error

This type of error shows up when our server/platform is experiencing technical issues. Please reach out to your Netskope account team if you observe this.