Netskope Global Technical Success (GTS)
KB - Publisher upgrade methods
Netskope Cloud Version - 124
Objective
Demonstrate the different ways to upgrade a Publisher
Prerequisite
Netskope Private access entitlement
Netskope Publisher actively reporting to Management Plane
Context
There are two possibilities of performing a Publisher Upgrade (this means Publisher version upgrade, not OS). One can be on demand and the other can be automated through an auto update profile.
- On demand:
- Through CLI
- Through WebUI
- Automated:
- Through an auto update profile
We will focus on the on demand ones in this KB, however using the auto update profile is encouraged.
Lab Recreate:
Through CLI:
Step 1: Verify the Publisher’s current versión. In your tenant go to Settings - Security Cloud Platform - Traffic Steering - Publisher. Take note of the current version:
Step 2 : SSH to your Publisher appliance and enter option “1. Upgrade” and “2. Upgrade Publisher Image” in the configuration wizard.
Note: If you want to apply system updates as well select option “3. Apply system updates and upgrade publisher image” instead
Step 3 : When the process finishes you’ll see this message:
Confirm in the WebUI the new Publisher’s version:
Through WebUI:
Step 1: Verify the Publisher’s current versión. In your tenant go to Settings - Security Cloud Platform - Traffic Steering - Publisher. Take note of the current version:
Step 2: Click on the 3 dots to the right of the line and select “Update”:
In the WebUI, the status will appear as “Updating”:
Once the process ends the new version will be displayed:
Terms and Conditions
- All documented information undergoes testing and verification to ensure accuracy.
- In the future, If any such platform changes are brought to our attention, we will promptly update the documentation to reflect them.
Notes
- This article is authored by Netskope Global Technical Success (GTS).
- For any further inquiries related to this article, please contact Netskope GTS by submitting a support case with 'Case Type – How To Questions'.
