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Question

CUSTOM URL BANKING FINANCE/ACCOUNTING

  • March 18, 2026
  • 1 reply
  • 34 views

chahit.sharma-8752e980
Netskope Partner

SUBJECT- Issue with Activity Control Policy for Banking/Finance URLs in Netskope

 

Hello Team,

Today, I created a policy related to custom URLs for banking and finance/accounting websites. I selected specific domains to control user activity and configured the policy properly.

However, I am unable to control activities on banking websites in particular. I am not sure why this is happening.

When I perform a URL lookup in Netskope, it shows that the traffic is being steered to Netskope, so the steering is working.

If anyone knows how to resolve this issue—especially for banking sites—please guide me

1 reply

hvanachterberg
Netskope Employee
  • Netskope Employee
  • March 27, 2026

Did you check the SSL decryption policy? I suspect that this category is excluded from inspection, if you want to control activity you need to enable TLS decryption for that category too!