Hi all,
Hoping for some advice.
We have a user that is experiencing intermittent issues with Google Workspace suite. Namely, when he is using Sheets, Docs, Drive, etc, it throws up errors such as; “Trying to connect”, “Working offline”, etc. We have disabled QUIC on the users browser. Nobody else has reported this issue.
We have raised this with Netskope Support but we are stuck in an endless loop of capturing HARs and Netskope logs. As it is intermittent, it is difficult to capture logs at the right time / on a call with support team.
Does anyone have any additional troubleshooting advice or have experienced the same thing?
