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Hello,

How to provide a Service Desk the capability to disable Netskope agent for users without giving them an access to the Netskope console and without providing them the  password to disable the agent (because we enable password protection against user agent deactivation) ?

You can disable the agent from the Device page.

https://docs.netskope.com/en/devices/#enable-and-disable-device-s


Hi ​@mdecamps ,

There is no other option to disable NS client remotely apart from “Devices” page under admin UI


OK, it would have been nice to be able to do it via API

 
 

 

 


Hi ​@mdecamps ,

Feature request is already in progress for your requirement. Kindly contact our Accounts team to get the latest update on the feature request.


@mdecamps 

This feature is currently in development and is scheduled for release in Q2.


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