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Hello,

How to provide a Service Desk the capability to disable Netskope agent for users without giving them an access to the Netskope console and without providing them the  password to disable the agent (because we enable password protection against user agent deactivation) ?

You can disable the agent from the Device page.

https://docs.netskope.com/en/devices/#enable-and-disable-device-s


Hi ​@mdecamps ,

There is no other option to disable NS client remotely apart from “Devices” page under admin UI


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