Skip to main content
Question

How to disable Netskope Agent remotely ?

  • March 11, 2025
  • 6 replies
  • 446 views

Hello,

How to provide a Service Desk the capability to disable Netskope agent for users without giving them an access to the Netskope console and without providing them the  password to disable the agent (because we enable password protection against user agent deactivation) ?

This topic has been closed for replies.

6 replies

ejang
Netskope Employee
Forum|alt.badge.img+5
  • Netskope Employee
  • March 12, 2025

You can disable the agent from the Device page.

https://docs.netskope.com/en/devices/#enable-and-disable-device-s


Forum|alt.badge.img+7
  • Netskope Employee
  • March 12, 2025

Hi ​@mdecamps ,

There is no other option to disable NS client remotely apart from “Devices” page under admin UI


  • Author
  • New Member
  • March 13, 2025

OK, it would have been nice to be able to do it via API

 
 

 

 


Forum|alt.badge.img+7
  • Netskope Employee
  • March 13, 2025

Hi ​@mdecamps ,

Feature request is already in progress for your requirement. Kindly contact our Accounts team to get the latest update on the feature request.


ejang
Netskope Employee
Forum|alt.badge.img+5
  • Netskope Employee
  • March 17, 2025

@mdecamps 

This feature is currently in development and is scheduled for release in Q2.


  • New Member
  • June 16, 2025

@ejang , any updates on this one? An API option would be great as well.

Thank you