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Question

Inconsistent UBA Alert Generation for Multiple Failed Login Attempts – UEBA Standard


ajai-617b92a9
Netskope Partner

Hi Team,

We are observing inconsistent UBA alert generation in our Netskope tenant for multiple failed login attempts to Naukri.com.

In one instance, an alert was generated when a user had 3 failed login attempts within approximately 15 minutes. However, in another instance, the same user had 10–20+ failed login attempts within just 6–7 minutes, but no alert was generated.

We would like to understand how Netskope UEBA detects and generates alerts for repeated failed login attempts.

  • Is there a specific threshold or detection logic for this type of activity?
  • Could the behavior differ depending on the application, browser, desktop client, or authentication method?
  • Is this use case covered under the UEBA Standard license?
  • Are there any known limitations or configurations that could explain this inconsistent behavior?

Has anyone encountered a similar issue or can share insights into how this detection works in Netskope?

Any guidance or suggestions would be greatly appreciated.

Thanks!