Hi, I have two local publishers that I use to maintain remote access to Windows PCs in my office. Unfortunately, the users have been complaining nonstop about slow connection speeds and instability issues. It doesn't seem to be a port issue because the problem still occurs even when all ports are enabled. Can you please help me resolve this? 🤔 🤔
Hello @nesi10062,
There are a few things to check before deeper troubleshooting. A few questions, are both Publishers in the same location (data center, public cloud VPC, etc)? Where are they located in relation to the applications? What versions are the Publishers? I'd also check the following:
If both of those check out, then I'd suggest taking packet captures from the client and Publishers to see if there's any retransmissions, packet loss, etc.
If you haven't already registered, now is a good time to do so. After you register, you can post to the community, receive email notifications, and lots more. It's quick and it's free! Create an account.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
