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ZTNA is not functioning as expected.
Here is what I have done so far:

  1. Built the Publisher

  2. Registered the Private App

  3. Created an RTP policy

 

 

2.

Here is the configuration of the private app I created.

3.

Here is the configuration of the RTP policy I created.

 

When I performed troubleshooting for the Private App, I encountered an error.
However, the publisher status is shown as "connected."

What could be the possible causes?

 

Here is the error message.

 

 

Here is the status of the publisher: it is showing as "connected".

 

Hello,

It is necessary to ensure that the app is reachable correctly from the publisher.
To do this, you can use the following commands.

  • telnet <hostname/ip address > <port>
  • mtr <hostname/ip address > -P <port no> -tr

Additionally, as mentioned in the documentation, make sure the communication aspects related to Firewall and Network are properly configured:
https://docs.netskope.com/en/requirements-and-recommendations/

 

Regards!


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