We've opened a support ticket as we believe we've found a bug where devices are not honoring the fail close option in the Client Configuration. We have fail closed unchecked, yet we notice almost all our systems in the UI (as well as logs) having fail closed enabled. That led us down the path of wanting to do the install of NS Client with fail closed disabled -- the tool tip says this can be done during install however we can't find on the KB or help section what those install switches are to do this.
There is also no bulk way we can see to change all devices to fail close disabled (API or UI).
Fail open/close install command line switch
This topic has been closed for replies.
@nduda do you have uninstall password featured turned on? It is required for fail-close to be turned on.
+4I have this same issue. Client config uninstall password is configured, fail closed is NOT checked. Client logs for all machines have the following: {"status":"success","clientStatus":"1","failCloseStatus":"1"
Sign up
Already have an account? Login
Sign in or register securely using Single Sign-On (SSO)
Employee Continue as Customer / Partner (Login or Create Account)Login to the community
Sign in or register securely using Single Sign-On (SSO)
Employee Continue as Customer / Partner (Login or Create Account)Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.