02-14-2023 08:52 PM - edited 02-14-2023 09:16 PM
Single Sing On - SSO Tenant UI with SAML Azure-AD
Hello community Netskope, good afternoon.
As always thanks for the support and collaboration.
I have the following problem, I am configuring SSO for Netskope Tenant UI, to use Azure-AD credentials from Office 365.
Guided by this Doc/Links:
Now I configure everything, everything seems to be OK, but I get the following error when trying to login to the Tenant:
- "We seem to have hit a problem.
Error Code: General Error
Error: Failed to get SAML IdP Certificate!"- -
Is this something related to the Partner Tenant we have ? any particular step ?
If I go to the Seetings- Administration - SSO - Netskope Settings section:
Netskope SAML Certificate: "DOWNLOAD" IF I put Download it downloads the certificate, but if I put PREVIEW it comes out with a similar error: Loading---Loading---- And it says "Failed to get SAML IdP Certificate". That makes me curious...
Is it something similar? Is there any error with the platform ? I went through the procedure step by step 3 times and same error.
I remain attentive to your comments, suggestions, advice, etc.
Thanks for your help and colaboration
02-16-2023 05:59 AM
This appears to me that best way here is to open a support case.
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