Single Sing ON - SSO - UI with SAML Azure-AD

[MetgatzNK]

Single Sing On - SSO Tenant UI with SAML Azure-AD

Hello community Netskope, good afternoon.

As always thanks for the support and collaboration.

I have the following problem, I am configuring SSO for Netskope Tenant UI, to use Azure-AD credentials from Office 365.

Guided by this Doc/Links:

https://docs.netskope.com/en/netskope-sso-with-azure-ad.html

• Configure an Enterprise Application in Microsoft Azure Active Directory using SAML
• Configure SSO Settings in the Netskope UI
• Add Azure Active Directory Users to the Defined Application and Assign Roles
• Define Custom Roles for Azure Active Directory Enterprise Application

Now I configure everything, everything seems to be OK, but I get the following error when trying to login to the Tenant:

- "We seem to have hit a problem.
Error Code: General Error
Error: Failed to get SAML IdP Certificate!"- -

Is this something related to the Partner Tenant we have ? any particular step ?

If I go to the Seetings- Administration - SSO - Netskope Settings section:

Netskope SAML Certificate: "DOWNLOAD" IF I put Download it downloads the certificate, but if I put PREVIEW it comes out with a similar error: Loading---Loading---- And it says "Failed to get SAML IdP Certificate". That makes me curious...

Is it something similar? Is there any error with the platform ? I went through the procedure step by step 3 times and same error.

I remain attentive to your comments, suggestions, advice, etc.

Thanks for your help and colaboration

Best regards

[mkoyfman]

This appears to me that best way here is to open a support case.