Netskope Community
07-14-2023 07:45 AM
I am unable to access the application without a client. I have Integrated Okta for reverse proxy. Whenever I try to access the application, I am getting an error: 500 : Netskope was unable to process authentication request for tenant:<18507>. couldn't create AUTH URL: runtime error: invalid memory address or nil pointer dereference.
07-19-2023 01:03 PM
Hello @akashsaxena,
When you say you integrated Okta for reverse proxy, what app did you select? This error likely requires some additional investigation by our support. I'd suggest opening a case with a HAR capture and your tenant details.
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