NPA latency

bruna · ‎06-05-2023

Hey,

Can anyone tell me if there is any limitation on the use of the NPA, number of users... traffic support.

For a few days I have been experiencing a slowdown problem in the app and web after adding more users to the NPA.

matt-frank · ‎06-06-2023

There is no limit to the number of users for a private app; however each publisher has a capacity limitation for throughput and concurrent TCP/UDP connections. Depending on how the application works, I wonder if one or both are being reached. (link below)

The other thing to make sure is that the publishers are as close to the application as possible within the Network. Latency will most likely be introduced if a publisher is in a datacenter in NY, but the app it is trying to reach is in a Los Angeles data center.

https://docs.netskope.com/en/deploy-a-publisher.html#UUID-7da4399d-5d95-5328-f08d-a954d5b49642_secti...

View solution in original post

matt-frank · ‎06-06-2023

There is no limit to the number of users for a private app; however each publisher has a capacity limitation for throughput and concurrent TCP/UDP connections. Depending on how the application works, I wonder if one or both are being reached. (link below)

The other thing to make sure is that the publishers are as close to the application as possible within the Network. Latency will most likely be introduced if a publisher is in a datacenter in NY, but the app it is trying to reach is in a Los Angeles data center.

https://docs.netskope.com/en/deploy-a-publisher.html#UUID-7da4399d-5d95-5328-f08d-a954d5b49642_secti...