Hello, I am noticing that when we have users in office connected to our Wi-Fi on site, Netskope is saying they are remote. Netskope Configuration shows "Private Access: Connected". My current user that is experiencing this is showing an on-prem IP address though. Has anyone experienced this?
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Hi @csowell ,
You need to do the following to block private access (NPA) on the On-premise network.
1. Enable dynamic steering configuration with on-premises detection.
OR
2. Block NPA G/W IPs and URLs using your on-prem firewalls.
https://support.netskope.com/s/article/NPA-Gateway-IP-Address-for-VPN-Interoperability
I hope this helps!
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