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Inside Netskope

Inside Netskope 11: Identify, Troubleshoot, and Resolve Common Netskope Client-related Issues

  • April 17, 2025
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aplaza
Netskope Employee
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Hear from our internal security team as they discuss the systematic approach we take at Netskope to diagnose and resolve client issues effectively. 

 

Key Topics:

  • Understanding Netskope Client Architecture – How the client interacts with cloud security services and network components.
  • Common Client Issues and Root Causes – Connectivity failures, latency, and policy misconfigurations.
  • Troubleshooting Tools and Logs – Leveraging Netskope Client Debug Logs, Packet Captures, and Browser Developer Tools.
  • Best Practices for Resolution – Steps to address common client-side issues and optimize deployment.
  • DEMO: Using the Netskope Client itself to troubleshoot issues on the OS and applications.

For more information, check out our blog post.

 

 

View past events in this series!