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Internet slowness issue

Faiz
Partner
Partner

Hello Members

 

Need a help.

 

if any user is facing internet Speed issue or slowness issue.  what might be cause..?

Any specify troubleshooting for that..? .

3 REPLIES 3
kh_jenn
Community Manager
Community Manager

Thank you for your question, @Faiz. A Netskope expert from our community team will get back to you as soon as possible. In the meantime, if any community member knows the solution, please reply to this thread!

tchiu
Netskope
Netskope

If you're not trying the new Digital Experience Management (DEM), you should ask your SE to get it enabled for you. It can help you identify issues that might be impacting the user experience.

chrisisinclair
New Contributor II

Are you both using private access as well or just CASB? Its worth checking what datacenter both the clients (and if you use private access) the publisher servers are connecting to and how close that is proximity wise.