Netskope Global Technical Success (GTS)
Use Case - Telegram Web Access - Global block
Netskope Cloud Version - 118
Objective
Telegram is a chat and instant messaging platform accessible via both a browser (web access) and a native application. This document outlines the steps for blocking access to Telegram's web access.
Prerequisite
Netskope CASB Inline license is required
Context
Some customers have restricted the installation of the Telegram native app using MDM or Group Policy settings. They also wish to block access to Telegram via web access. This can be achieved by configuring a Netskope Real-Time Protection Policy.
Do You Know?
- Netskope acknowledges Telegram as a Cloud Application and provides a pre-defined cloud app connector.
- As of Aug 16, 2024 with Netskope’s Telegram predefined cloud app connector, customers can exercise control over the following activities:
Lab Recreate
- To restrict access to Telegram Web, we will utilize Netskope's predefined cloud app connector for Telegram.
- Realtime protection policy
Path: Netskope Tenant UI >>> Policies >>> Real-time Protection
Verification
- End-user tried accessing Telegram Web, received the below message
Note - User Notification format used above Link
- Check Realtime Protection Policy hits
Terms and Conditions
- All documented information undergoes testing and verification to ensure accuracy.
- In the future, it is possible that the application's functionality may be altered by the vendor. If any such changes are brought to our attention, we will promptly update the documentation to reflect them.
Notes
- This article is authored by Netskope Global Technical Success (GTS).
- For any further inquiries related to this article, please contact Netskope GTS by submitting a support case with 'Case Type – How To Questions'.