Community Resources

Happy New Year ~We’re ringing in the new year by launching our brand-new, fully responsive mobile experience—designed and built from the ground up! 

Thank you for joining our Customer Success Webinar: Netskope Client – Installation and Troubleshooting. We appreciate you taking the time to attend and engage with our Technical Experts. During the session, we focused on providing practical, real-world guidance to help ensure a smooth and reliable Netskope Client deployment experience. Here’s a quick recap of what we covered: Key Highlights from the Session A step-by-step walkthrough of best practices for Netskope Client installation across different environments Live demonstrations and expert insights into common client installation and troubleshooting scenarios Proven tips on leveraging Netskope resources to identify and resolve client-related issues faster An interactive Q&A session addressing real customer questions and deployment challenges If you missed any part of the session or would like to revisit the content, we encourage you to watch the recording and explore the shared resources (linked below). 👉 [Watch the reco

As we wrap up 2025, it’s the perfect moment to pause, reflect, and celebrate what we’ve built together as a community 💙Thanks to your curiosity, collaboration, and willingness to help one another, the Netskope Community had an incredible year of growth and impact. ✨ Here’s what YOU made possible in 2025: 📝 2,069 posts created (+20%)💬 1,010 replies shared (+18%)🧵 1,059 topics started (+21%)👍 1,577 likes exchanged (+19%)🏆 367 helpfulness votes recognising quality content 🌍 Community Reach & Engagement👀 995,935 total page views — just a heartbeat away from 1 MILLION! 🎯👥 365,796 unique visitors (+56%)🧑‍💻 3,379 registered visitors (+25%)🌐 362,417 guest visitors exploring community knowledge Every question asked, every answer posted, every like given—it all adds up. These numbers represent real people helping real customers solve real challenges, faster and better. 🙏 Thank you for showing up, sharing generously, and making this community a trusted destination for learning a

Hello everyone.I recently implemented and installed Netskope SASE.Before Netskope, I was using Tailscale, and I encountered an issue where DNS queries (lookups) didn't work at all when running both the Netskope client and Tailscale on Ubuntu.Some say setting exit-node to false solved the problem for Tailscale, while others say setting an exception for Tailscale's Magic DNS (100.100.100.100) solved the problem for Netskope. Even after applying both settings, the problem persisted.If anyone has solved this issue, please help.

Great news! If you missed our live session on the Cloud Exchange v6.0 Updates & Customer/Partner Enablement Session—or want to review the content—the recording is now available!Product Management Director Agasthiamani Sankaran walked through the critical updates, including: What's NEW in v6.0: New features and value proposition. Performance & Cost Optimization. Upgrade & Migration Path guidance. CE Product Life Cycle overview for long-term planning. Watch Recording

Hi everyone,Thank you for joining our essential Customer Success Webinar: CASB Next Gen API — A Data Protection Perspective!We had a fantastic session deep-diving into the next generation of cloud data security and how to leverage Netskope's CASB Next Gen API framework to protect your most sensitive data.If you missed the live session or would like to review the content, you can access the full recording here:Watch Recording

Thank you for your interest in Part II of our intermediate-level series: Building and Implementing a Robust Netskope DLP Program.The recording from the session, led by our SME, Ola Ajose, is now available. This session moves past the fundamentals, diving into deep technical configuration and the strategic steps required to elevate your DLP program to a mature, highly effective state.You can access the full recording here:  Watch Recording In this session, we covered: Module 3: Advanced Configuration: Sophisticated policy tuning, custom data identifiers, and advanced configuration options. Module 4: Maturing your DLP Program: Frameworks and metrics for continuous improvement and enhancing incident response. Module 5: Discovery vs Preventative Mode: Understanding the strategic implications and technical steps for transitioning to full policy enforcement. If you have any questions about your Netskope DLP deployment or the content covered, please don't hesitate to reach out.Best regard

Thank you to everyone who joined us for the exclusive webinar, "The Netskope Vision for Data Protection and Power of the Netskope DLP Engine."If you attended, we hope you found the insights on achieving unified data security valuable! If you were unable to make it, don't worry the complete recording is now available for you to watch at your convenience.This session, led by Daniel Junqueira (Solutions Architect) and Ola Ajose (Sr. Product SME - Adoption), is a must-watch for anyone looking to optimize their data protection workflows or understand the Netskope One vision.Here’s what you missed (or can rewatch!): 🌐 Netskope One Data Protection - A deep dive into our vision for a unified approach to securing your data everywhere. 🛡️ Netskope DLP Engine 101 - Fundamentals, capabilities, and how to get the most value, including practical steps to configure and manage your DLP workflows. ⚙️ Operations & Workflow Management - Essential insights on streamlining processes and managing

Hi everyone,Thank you to all who joined our recent intermediate-level webinar: “Ready to Take Your Data Loss Prevention to the Next Level?” with our SME Ola Ajose. 🎉In this session, we moved beyond the basics to explore the strategic and technical aspects of DLP, including: Developing a comprehensive DLP strategy aligned with business goals and risk appetite Understanding the Netskope DLP architecture and advanced configuration options for fine-tuning policies Operationalizing and maintaining a healthy DLP program, including incident handling and reporting 📺 Watch the recording here: Watch RecordingThis session is a great resource for security professionals, DLP administrators, and IT managers working on or responsible for a Netskope DLP deployment.We’d also love your feedback! 📝 Please take a few minutes to complete our event survey: Survey Link

Hi everyone,Thank you for joining our recent webinar: “Empowering Your Teams and Accelerating Your Netskope Adoption Journey.”In this session, we covered how to: Understand the core portals and resources available to support your Netskope journey Navigate and utilize each platform effectively Explore self-service tools like the Knowledge Portal, Community, Support, and Trust Portal Get tips on building internal expertise and setting up a successful, scalable deployment 📺 Recording: Customers/Partners📝 Survey: Event Short Survey – We’d love your feedback to help us improve future sessions!Your input means a lot, and it helps us create more sessions that bring value to you and your teams.

We hosted an insightful webinar on Data Loss Prevention (DLP) with Netskope, and if you missed it, the recording is now available!This session, led by our SME, Ola Ajose, is perfect for anyone new to Netskope's platform. It's a great opportunity to get a foundational understanding of DLP and see how Netskope helps protect sensitive data.In this recording, you'll learn to: Understand the fundamentals of DLP and its importance in today's cloud environment. Get an overview of the Netskope DLP solution, including how to create and manage policies. Learn best practices for incident response, reporting, and advanced DLP concepts. Whether you're a security professional, an IT administrator, or just getting started with data protection, this webinar is a valuable resource.Watch the full recording here:  Customers/Partners

Join CEO Sanjay Beri and CPO Parag Thakore to learn how Netskope is modernizing connectivity with its Netskope One SASE and SD-WAN solutions. Discover how you can consolidate infrastructure, reduce costs, and simplify operations across any user, device, or location without sacrificing performance or security.In these sessions, we will explore how to:Migrate legacy SD-WAN and MPLS to a unified SASE platform Simplify and transform branch infrastructure Secure IoT devices Deliver secure multi-cloud connectivity Enable consistent zero-trust access with Universal ZTNA  NAM, EMEA, LATAM APAC September 9, 2025  8:00am PDT  |  4:00pm BST September 9, 2025  3:00pm AEST  |  10:30am IST Register now Register now

The "DLP Policy Tuning and Troubleshooting: Mastering Modern Data Protection" webinar was a great success! For those who couldn't make it or want to revisit the valuable insights shared by our SME, the recording is now available.Click the link below to access the full session and continue your journey toward mastering modern data protection.Watch the full webinar recording here:Customer/PartnerDuring the webinar, we covered: The latest trends in Data Loss Prevention (DLP) Precision policy tuning techniques Effective troubleshooting methods for common DLP issues A live Q&A session with our expert Thank you to everyone who participated and made this an engaging and highly practical event. We look forward to seeing you at our next session!

Dear Netskope Customers,Netskope has been notified that certain third party vendors, who are not Netskope integration partners, are recommending unsupported mechanisms for integration with Netskope, and may be falsely representing that such mechanisms are endorsed by Netskope. These unsupported integrations typically require privileged access to Netskope tenants, scrape data out of Netskope beyond what is officially supported by Netskope, and may lead to abuse of Netskope APIs. Here is an example of a configuration guide for such an unsupported configuration.(You Can also look at the attached image for more details.) Netskope provides a broad and growing ecosystem of partners that offer supported integrations. These official integrations go through rigorous testing and use stable APIs/interfaces that Netskope is able to support. If you are not certain whether the vendor is offering an officially supported integration, please consult Netskope support or your Netskope account team.  Vend

I'm aware that the Egress IP option is generally applied per PoP, but I’d like to get more clarity regarding the Global Dedicated Egress IP option—specifically its configuration and potential risks. I would greatly appreciate guidance on the following points: How many PoPs and Egress IPs are assigned when using the Global Dedicated Egress IP option? Is it technically possible to apply the same Egress IP across all PoPs worldwide? What potential risks should be considered when implementing such a global configuration? Thanks in advance for your insights.

Dear Valued Customer,We are pleased to announce upcoming enhancements to the Netskope Customer Portal (support.netskope.com), designed to improve your experience and access to information. Guest Login Page and Enhanced Search FunctionalityOn August 19, 2025 0400 Hrs UTC, we are launching a new guest page with public content and federated search functionality to Netskope product documentation and Community. This means you will soon be able to access valuable resources and search for information more easily, even before logging in! Note the change in date from the previously communicated August 15, 2025.Your existing Customer Portal login process will remain unchanged for now.Please use the ‘Login’ button to Login or ‘Create Case’ button to create a case directly. Login using the same credentials on the login pageUpcoming Improvements to Your Netskope ExperienceAs part of our ongoing efforts to enhance the customer experience, we’re preparing to introduce a more seamless login experience

Thank you to everyone who attended our recent webinar on the sunset of the Transaction Event Streaming service. We appreciate your engagement and the great questions you asked.For those who couldn't make it, or if you'd like to review the information, you can access the full recording here: Click HereIn this session, we covered: The details of the transition and what it means for your organization. Key steps and best practices for migrating your event streaming workflows. Important timelines and the support channels available to you. We encourage you to watch the recording to ensure you are fully prepared for the upcoming changes.If you have any further questions, please don't hesitate to reach out to your account manager or our support team.

Welcome to the Netskope Community — a dedicated space where Netskope customers, partners, and experts come together to share ideas, solve problems, and grow their knowledge.To maintain a trusted and secure environment, we moderate all new registrations. This means: 🛡️ Only verified Netskope customers and partners can contribute to discussions, ask questions, or share insights. ⏳ Account approvals typically take up to 24 hours, as our team carefully reviews each request to ensure a safe and relevant experience for everyone. 🧠 Once approved, you'll have full access to post, comment, upvote, and be part of valuable conversations. Our goal is to keep the community insightful, respectful, and free from spam — so your experience stays focused and useful.Thanks for being here! We’re excited to have you as part of this growing community. 🙌Share your feedback @ community@netskope.com or DM ​@Rohit_Bhaskar for your queries 

Hey Netskope Community Members! 👋 Just a quick heads-up for all new members (and a reminder for existing ones) — to keep the Netskope Community safe and valuable for our customers and partners, we manually review and approve every new user who joins. This means:✅ We verify all registrations to ensure you're a Netskope customer or partner⏳ It can take up to 12 hours for your account to be approved🧑‍💻 Once approved, you’ll have full access to post, comment, and submit ideas If you’ve just signed up and don’t see full access yet — hang tight, our team is on it!And if it's been more than 12 hours or you're running into issues:📩 Reach out to Rohit Bhaskar📧 Or email us anytime at community@netskope.comThanks for your patience — this process helps us keep the community helpful, focused, and secure for everyone who’s part of the Netskope journey. 🙌

We're excited to hear your feedback and feature requests — your ideas help shape the future of our products! Here’s a quick guide on how you can submit your ideas directly through the Netskope Community:✅ Steps to Submit an Idea: Log in/Signup to community.netskope.com. Navigate to the Ideas section. Click on “Submit an Idea”. Fill in your idea title, provide a detailed description, and choose the relevant category or product area. Hit Submit — and that’s it! Our Product and CX teams will review your suggestion.  🛡️ Note on Access & Moderation:To ensure a high-quality experience, all community users are moderated. This means: Only Netskope customers and partners are approved for posting ideas and discussions. New users may experience a short delay while access is verified and approved. If you’re unable to see the Submit Idea option or face any issues:👉 Please reach out to Rohit Bhaskar directly📧 Or email us at community@netskope.com Your input is invaluable — thank you

If you missed the recent technical workshop, "Threat Protection - Expert - Integrations Part 2 - Cloud Exchange Integrations", the recording is now available!This session, led by Mark Pray, Sr Product Adoption Expert at Netskope, was an invaluable opportunity to dive deep into maximizing your Netskope Cloud Security solution through powerful Cloud Exchange integrations.As an extension of our regular technical workshops, these sessions are designed to help you get the most out of your Netskope investment.In this recording, you'll learn: Advanced Integration Use Cases Deep-Dive: Automation and Custom Workflows Best Practices for Optimization Live Q&A with Netskope Experts Real-World Scenarios & Troubleshooting Tips Enhance your threat protection strategy and learn how to leverage the full potential of Netskope with Cloud Exchange. Access the recording today! Kindly use below recording links a per your convenience : Customer/Partner

If you missed the recent technical workshop, "Threat Protection - Expert - Integrations Part 1 - Cloud Exchange Integrations", the recording is now available!This session, led by Mark Pray, Sr Product Adoption Expert at Netskope, was an invaluable opportunity to dive deep into maximizing your Netskope Cloud Security solution through powerful Cloud Exchange integrations.As an extension of our regular technical workshops, these sessions are designed to help you get the most out of your Netskope investment.In this recording, you'll learn:Key Integration Use Cases Step-by-Step Integration Examples Q&A insights from Netskope Experts Best Practices & Real-World Use CasesEnhance your threat protection strategy and learn how to leverage the full potential of Netskope with Cloud Exchange. Access the recording today! Kindly use below recording links a per your convenience : Customer/Partner  

Dear Netskope Community,The recording is now live! now for our session on “Patient Zero - The First Victim of a Cyberattack”Hear from  Mark Pray, Sr. Product Adoption Expert at Netskope, as he walks you through how to detect and respond to Patient Zero — the first user or device impacted during a cyberattack. This session is packed with practical insights to help you strengthen your threat response strategy. Topics We covered:✅ How to identify Patient Zero using Netskope’s Threat Protection and Analytics✅ Setting up Real-Time Alerts & Automated Ticketing for faster incident response✅ Protection Strategies to contain and remediate threats quickly✅ Policy Configuration Tips for proactive threat defense✅ Best Practices and Real-World Use Cases from the field 📺 Watch the full recording now: Customers PartnersFor Past Recordings, Click Here

Hey there! 👋 The Community team is excited to share that Netskope Community is getting a significant update on Thursday, May 15, 2025! Netskope values community and has dedicated significant effort to improving the site's UI/UX. The first release of these improvements will be available next week. Following the launch, subsequent releases will be driven by user feedback. Key details about the update:Maintenance Window: The Netskope Community will be in maintenance mode early hours on Thursday morning, starting at 1:00 a.m. Eastern Time. During this time, the site will be inaccessible. No Data Loss: All existing content, leaderboard points, and login credentials will remain unchanged. No action is required from your end. Go-Live: The updated site will be accessible by Thursday, May 15, 2025, no later than 8:30 a.m. Eastern Time. You can log in using your current credentials. Support: If you encounter any issues or need to contact the team, please email community@netskope.comThank you fo