Additional Discussions

HelloI have a new phone and I need to add my OTP (Google Authenticator) to this phone.  I was hoping it could be done by resetting it through my profile setting.  IT’s not jumping out at me.  Anyone got some instructions or a link on how to re-add my Google Authenticator. Many thanks.

Getting the following error from netskope on submitting Rpaas authentication.  I can see that SAML auth is a success and correct parameters are being passed Required parameters are missing in SAML request. Please contact your admin for assistance.Error code - 0x0008301  <samlp:Response xmlns:samlp="urn:oasis:names:tc:SAML:2.0:protocol" ID="_34c3170d-c2d5-4641-a500-efff1156aab1" Version="2.0" IssueInstant="2023-05-19T23:49:59.463Z" Destination="https://saml-infotrust.goskope.com/saml2/http-post/sso/y27jeqzXClz3pXsFW9HY/2" > <Issuer xmlns="urn:oasis:names:tc:SAML:2.0:assertion">https://sts.windows.net/3e1da75a-6547-480c-900d-575bebac3e46/</Issuer> <samlp:Status> <samlp:StatusCode Value="urn:oasis:names:tc:SAML:2.0:status:Success" /> </samlp:Status> <Assertion xmlns="urn:oasis:names:tc:SAML:2.0:assertion"

Team,Good evening.I followed the instructions below, but Netskope only creates a “TenantAdmin” role in the console using SSO. Is there a way to utilize the other roles created in Netskope, such as “DelegatedAdmin” and “Compliance Officer,” etc.? I can log into Netskope using an SSO account created in Azure with no problem. The issue is the account always shows up as “TenantAdmin” for the role.   Thanks. 

Deployed NS agent via intune to windows 10 machines ~4000. the deployement was successful however we seen a rise in agents on machines not steering traffic as intended.Example 1​​​​​This is very random and given the users are machines are part of the right groups and OU Troubleshooting Done:1. Enough Licenses ---check 2. User part of the right group ---check3. Device sync fine with intune ---check 4, windows up to date  --------check 5. manually update version ----Done6. unstallting agent -----Done ( sometimes this fixes the issue when intune reinstalls agent) Any help will be appriciated   

Does Netskope notify us when their signing CA certificates are changed/updated? Recently we have had an issue where we needed to manually upload the certs for a tool and I was curious if Netskope notifies all of their customers when this certificate is renewed or being changed.Let me know if anyone has experienced the signing CA’s changing/updating and if Netskope notifies anyone.Thanks in advance!

Hi All!  Hoping someone can help pin down an issue we're running into with deployment of the Netskope Client via IdP. FWIW - We're using Okta as our IdP.  IdP Install reference: https://docs.netskope.com/en/netskope-help/netskope-client/netskope-client-deployment-options/deploy-netskope-client-via-idp/We have the Okta account set up in Settings>Security Cloud Platform>Forward Proxy SAML. We also have the .msi file on the computer. We run the following install script:  msiexec /I NSClient.msi tenant=**MASKED** domain=goskope.com installmode=IDP mode=peruserconfig autoupdate=on /qn After running the script, the Netskope client installs, and the user is prompted to enter in their Okta credentials. The user completes Okta authentication (we can see the successful log within Okta) but then the Netskope enrollment window flashes to a "Hmmm... can't reach this page" error.   Has anyone here run into a similar issue or know how

Anyone have this issue? 

Hello,In the context of implementing a Device Classification profile, we can verify the presence of a certificate. Currently, the presence of a certificate is sufficient to meet the criteria.Is it possible to extend this verification by checking the certification chain, expiration date, etc.

Hello,In the context of On-Premise detection, it is currently possible to use a DNS/http request. To validate detection, it is necessary to depend on the tested resources.The slightest network disturbance can lead to poor detection of the user's location Is it possible to use the Public IP to identify the user's locality? This IP is visible to the agent.

Hello all,    I wanted to see if anyone had any use-case, pros/cons, intent, etc information in terms of client installations. Beyond "Optional parameter. Use this parameter when installing in a multi-user system", I've been unable to find any additional information or context.    For reference, when we deploy the client or provision devices, the Netskope client MSI is installed with a mode=peruserconfig parameter. While our devices can be used by any user in our environment with appropriate access, there are next to no devices that are intended to be regularly used by multiple users.    I just wanted to reach out and see what your experiences have been. 

Integrating SentinelOne and Netskope to leverage threat detection and enforce device classification provides a robust endpoint-to-cloud security approach.This integration facilitates effective device classification and management, enabling consistent security policies across both cloud and endpoint environments. Requirements:SentinelOne Admin Access Netskope Tenant Implementation:SentinelOne ConfigurationConfigure the script on SentinelOne Tenant > Remote Ops > Create New Click on Upload New Script and provide the script details Upload the script Script content:This script will create an empty file with a specific file name in a specific directory that Netskope's client will look at and It will be created when there is high risk as determined by SentinelOne - and when the Netskope client sees this, it will be able to match on the device and respond appropriately. # Define the directory and file path$targetDirectory = "C:\ProgramData\Sentinel\Addons\SentinelRSO"$filePath = Join-Pa

Cribl Netskope Events and Alerts Integration Netskope’s Events and Alerts can be pulled into Cribl via the Netskope REST v2 APIs. You can use Cribl Stream to filter and redirect to the destination of your liking. Note: Netskope Steaming Events (WebTx) is supported via Netskope Log Steaming NLS.There are two Crilb Packs for NLS and one for API based Events/Alerts https://packs.cribl.io/ RequirementsNetskope tenant with API v2 enabled Cribl Stream accountSetup StepsNetskope Generate API token CriblCreate Data Source VerifySave and Run NetskopeCreate Role for API TokenIn your Netskope tenant go to Settings > Administration > Administration & Roles > RolesCreate a new role and select Events and Analytics. Add the SkopeIT events that you want to pull. Create a service account with this new role selected. https://docs.netskope.com/en/netskope-rbac-v3-overviewThese are the API endpoints that I pull with the above permissions.  Events/api/v2/events/dataexport/events/application/ap

Hi Team I'm really happy to be part of this wonderfully community, my name is Simphiwe.We have many of our users whose Neskope gets disabled randomly and when this happens they lose access to a number of important applications within the organization. The only way to temporarily fix this is to restart the Netskope service or to completely restart the computer. However this is a short-time fix. I just want to know what are the main causes of Netskope getting disabled and how to fix this ? Thank you  

Just wondering whether any community members who are Docker users have been able to get Netskope working with it ?

The integration between Netskope CE CREV2 and CrowdStrike CNAPP (Cloud-Native Application Protection Platform) combines Netskope's ZTNA with CrowdStrike’s cloud workload protection capabilities to provide a seamless solution for securing cloud environments, particularly by enabling workload quarantine. Using this integration we can quarantine all the risky workloads via the Netskope CREv2The workload quarantine feature ensures that in the event of a security incident or detection of a compromised workload by CrowdStrike CNAPP, the affected instance or service is quickly isolated from Netskope Tenant for the users, limiting the spread of threats across the cloud environment. This capability helps in rapid incident containment and response. RequirementsCloud Exchange-5.1.0 Netskope Risk Exchange Plugin CrowdStrike Cloud Protection Plugin CrowdStrike CNAPP  Netskope Tenant ImplementationConfigure the Netskope Risk Exchange Plugin Configure the Entity Sources for the Netskope Risk Exchan

This article outlines a solution for automating VPN failover using an AWS Lambda function, triggered by an Amazon CloudWatch event rule. The function monitors IPsec tunnel status changes for VPN connections to the Netskope Point of Presence (PoP). The automation ensures seamless failover to alternative PoPs in case of VPN failure, enhancing network resilience.  Overview The solution deploys an AWS Lambda function that automatically responds to changes in VPN tunnel status for connections to the Netskope PoP. Triggered by an Amazon CloudWatch event rule, the function checks if both VPN tunnels to the Netskope PoP are down. If they are, the function scans all AWS Transit Gateway (TGW) route tables and replaces routes pointing to the downed VPN connections with static routes to a designated failover PoP.This solution can be deployed in any AWS region and integrates with the AWS Global Network, utilizing Transit Gateway Network Manager to monitor and manage VPN connections. Key Features: P

Hi all! It is supposed that Netskope can import the OUs and User Groups from GSuite user platform directly using SCIM but, I couldn't find the way to do it. In addition, all the documentation I find is related to SCIM integration with Azure AD and Okta. I've been looking for a way into GSuite Admin Console and there is nothing similar. Anyone here has had the same issue? Thanks!

Currently there is no ability to schedule a policy email notification for a specific time.   The time the report is sent is fixed on the back end.  Would be nice to have the ability to change to a specific time.  

Hello, What are the applications that can be covered in reverse proxy on Netskope? What are the limitations of reverse proxy?

Hi there, Does anyone know for how long Netskope will keep admin’s audit log on the console?Failed to find more info from kb and not sure if purchasement of extended data retention or AA will cover this and extend the data retention period of audit log to at least 1 year.https://docs.netskope.com/en/audit-log-1/ Thanks

Hub - Spoke gateway - Dynamic Public IP ( Spokes-branchs )  Hello community, good afternoon.  I have a question regarding the sdwan borderless wan part of Netskope. Understanding a Hub-Spoke architecture Where I have one or a few SDWAN Gateway in Hub mode and other Spoke branches with their corresponding gateways. My doubt is the following. If I have Spoke/BranchOffice sites, where eventually there is a need for some other connection from the other branches to some particular resource of that branch, I would understand that it is not necessary that my Gateway - Spoke sdwan does not have static public IP, but dynamic either by 4G/5G or some high quality ADSL connection and / or public IP links Dynamics, for the Gateways / Spoke would not be critical to have static public IP where if in the case of the Hub if you have preferably static Public IP and / or port forwarding to the IP of the gateway-sdwan. Hub, but if it could allow and set up the tunnels and according to the policies would a

Has anyone created any useful Splunk dashboards from the Netskope Splunk Add-on that they are willing to share with the community?

Hello,Is there a way in the tenant to identify on how a user has been enrolled (UPN vs IdP)? In preparation for mitigating Netskope’s enrolment vulnerability, we need to find a way to identify users/devices that are affected as they have been enrolled using UPN mode (we starting with UPN and switched to IdP for new subsidiaries). In addition, this might be a way to identify devices that should not be there (aka exploited the vulnerability).Thank you!Regards,Nadja

Hi, We want to integrate CrowdStrike for EDR with Netskope using the link- “https://docs.netskope.com/en/integrating-crowdstrike-for-edr/#integrating-crowdstrike-for-edr-1”As per the document I understand that Netskope pushes the malware hash file to CrowdStrike, endpoints are checked to see if that malware hash file exists. If so, Netskope retrieves the identity of the endpoints and captures the details in a Skope IT alert. If no endpoints have the malware hash file, Netskope publishes the Indicators of Compromise IOC into CrowdStrike’s Custom IOC repository.  But I have few questions here as- 1. When NS pushes malware hash file to CS, if there is any active detection occurs we will get alert on NS under remediation alert type. But will we get the detection alert on CS for the same? For this same scenario, when we are getting the remediation alert on NS, it will be block from NS. But will it be block from CS also and in this case will it be added under IOC of CS? 

I am using the SCIM API with Swagger to pull information down from our tenant but I could not see how to pull all members of a group. The Admin UI has no option to export group memberships so I figured the SCIM API could do this but I don't see how to get anything other than SCIM ID and External ID via the API.  Is there a way to do this via SCIM or if not, how can I obtain group memberships in a programmatic way?