Product Forums

I’m attempting to connect to the Netskope API via a PowerShell script. I’ve created an access token with the appropriate endpoint configured. The script is receiving a 401 response which indicates that I’m not authorized yet. I’m not sure how to present the access token in the header. Is there any documentation or examples on how to authorize to the API endpoint I’m trying to connect to? Here’s a snippet of my PowerShell script:# Variables$netskopeAccessToken = "<insert_access_token_here"$type = "File, Folder"$filter = "(app eq 'OneDrive') and (exposure eq 'External')"$netskopeUri = "https://<domain>.goskope.com/api/v2/ui/casbapi/inventory/resources"# API Header$headers = @{ 'Authorization' = 'api_key' + $netskopeAccessToken 'Accept' = 'application/json'}# API Body$body = @{ type = $type filter = $filter}$response = Invoke-RestMethod -Uri $netskopeUri -Method Get -Body $body -Headers $headers 

How to Troubleshoot on private app access for slow connection or unaccusable applications for users (randomly) ? We don’t have DEM advanced license .What kind of tools or options do I have in order to troubleshoot on a slow connection to private apps? I am familiar with :The NPA Troubleshooter Tool Export logs from the client when slowness for private applications occurs.

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Anyone having issues and crashing on Windows NSClient after that was upgrade the Tenant and the Golden Release to the Lastest?We have a customer the MP is located on DE, the users are claiming a lot about crashes in Windows, to the point where it was necessary to force the equipment to be shut down or reset. We are wondering if the problem started after the Tenant Update was made, they were in the release 119 last week, and now they have migrated to 120.I realized that the agent from NSClients with setup to the Last Golden Release right now is the Lasted Release = 120, very interesting… 

Hello, I have a file containing records in this format: 2022.03.18 11:46:45 DEBUG web[XXXXXXXX][auth.event] login success [method|BASIC][provider|REALM|ldap][IP|10.10.10.10|10.10.10.10:55637][login|XXXXXX]I used this regular expression to detect private IP addresses: (10\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3})|(172\.1[6-9]{1}[0-9]{0,1}\.[0-9]{1,3}\.[0-9]{1,3})|(172\.2[0-9]{1}[0-9]{0,1}\.[0-9]{1,3}\.[0-9]{1,3})|(172\.3[0-1]{1}[0-9]{0,1}\.[0-9]{1,3}\.[0-9]{1,3})|(192\.168\.[0-9]{1,3}\.[0-9]{1,3})Using this regular expression, I can't detect any IP addresses in the file sent through netskope. What can I do and where is the problem?

We have Netskope authenticating against EntraID using SCIM.  This works great for all our employees.  What I want to do is add some 3rd party contractors so they can access some internal resources.  They have a UPN of Contractor@acme.com but no email address.  Any suggestions?

Dear Netskope buddies,  Im trying get the list of npa policies from my tenant through API method and, when i launch the command (im using postman, but the result from the API web Netskope its the same) i get the following message: “NPA policy feature npa_api_policy_enabled is not enabled”Do you know why the tenant its getting me this message?The option /api/v2/policy/npa is allowed in REST API v2 sectionI have searching in the tenant something similar to this, but i didnt find any option to configure this feature.If this feature is configurable, please, could you tell me where can i find it to enable? Thanks in advance,  Best regards,    

Hi,I’m trying to use the /adem/ section of the REST API v2. For example - this endpoint:https://www.postman.com/netskope-tech-alliances/netskope-rest-api/request/bg2unes/get-a-list-of-usersBefore I add a specific permission to use this endpoint, I get a "You cannot consume this service" error message. After I add it, I get an "Unauthorized" error message. Both times the error code is 403.Does this endpoint require a support ticket to use?Thanks!

Elevate your network monitoring and user experience with the advanced capabilities of P-DEM Enterprise. Thierry Notermans, Product Management Director for Proactive Digital Experience Management (P-DEM), demonstrates the innovations introduced with P-DEM Enterprise using three key use cases.  Learn how to: Monitor onramp, app performance, and user experience from sites connecting to Netskope via SD-WAN, SASE gateways or private connectivity Monitor any application, from over 80K predefined apps or any custom web-based application, including synthetic application monitoring for how apps are performing Streamline operations and deliver a cohesive, transformative monitoring experience with the integration of Real User Monitoring (RUM) and Synthetic Monitoring Get a consistent 360-degree view of digital experiences across the entire path from users to apps  

Unveiling Netskope Proactive Digital Experience Management (P-DEM) Enterprise, a groundbreaking solution that delivers unmatched end-to-end insights and user experience monitoring within SASE and SD-WAN environments. Discover how P-DEM Enterprise eliminates blind spots, provides complete transparency across your entire network, and empowers you to optimize performance at every stage. Key Takeaways:Discover groundbreaking innovations like site-specific, user-specific, and app-specific monitoring that deliver a comprehensive 360-degree view of your digital experience. Learn how advanced contextual visibility and AI/ML-driven insights accelerate troubleshooting and reduce operational costs. Explore how this solution enhances workforce productivity, reduces operational friction, and delivers significant cost savings through proactive monitoring and remediation.To learn more about how Proactive DEM Enterprise groundbreaking innovations are redefining network monitoring, check out this blog

This blog series continues to explore a number of different workflows that those comfortable using basic scripting, or enablement tools like Postman, can employ to programmatically update and inform your inline policy actions. These are just some of the functions that the newest version of Cloud Exchange (CE), version 5.1, supports now and in the future. Look for it to hit the shelves at the end of this month (Oct. 2024). In case you missed it, we previously covered the general premise of our enhanced and net-new  integrations that map back to the Netskope risk exchange ecosystem, here. We also expanded on Making User-based Changes, be sure to check that out too. Combating Shadow ITNetskope has a unique ability to look deep into the packet (after we decrypt it) and see what is going on in between the user and the SaaS application they are using. In general it gives us the ability to put policy controls around which activities will be allowed with any given application. You can restrict

After enabling Browser Access for an app behind NPA, I would like to enforce session limits.

Hello,has anyone had any experience configuring MECM to work with NetSkopes ZTNA next solution? Right now, we have 99% of our apps being steered through NPA, however, for MECM we would like to use the BWAN because NPA does not create a virtual interface and we’d prefer to use boundary groups in MECM with the a true interface IP rather than the IP of the publishers.  we have all of our hubs created, and I can see bidirectional traffic via TCPDUMP both on the local BWAN client and at the BWAN Hub to/from MECM from the client, but nothing ever comes down. Our desktop engineering team has created the boundary groups and all is good on that end. It just seems to sit on waiting for the client to download the content.  the only thing I can think of is maybe it’s because all our DC traffic is via NPA? 

I have specific NPA policies created that are configured for Client access. However, I would like to also add the Criteria = Source Country option to restrict to clients in the US only, which is possible in my Cloud App policies. This option is currently grayed out and wondering why and will it be available in the future? I can see in the event logs that the POP Name is being registered, so it knows that much at least.. Thx

After enabling Browser Access for an app behind NPA, is there a way to enforce session limits? Thx

Hello Team,I read Netskope has data masking ability but I couldn’t find enough details about it. Is there any detailed document about this feature? And how can I create a policy about data masking? Thank you in advance! 

We've been using netskope for a while here at the company and we have difficulty with the issue of the employee registering with the client. After reading the installation documentation on Linux, I was able to create a script for direct installation with the user's registration and it was a success. I researched a lot looking for a script to do the same in windows and I didn't find anything.Has anyone in the community been through this situation and managed to solve it? Remembering that we don't use AD.Thanks so much for everyone's help.

About Netskope SSPM:Netskope SSPM  provides a unified pane of view to the security posture of all supported SaaS applications in your organization. Customers can use SSPM to identify & remediate security posture issues, Detect configuration drifts, Have visibility to & risk scoring of 3rd Party Apps About Netskope Advanced Analytics:Advanced Analytics allows customers to gain valuable insights which are visualized impactfully to the audience. Use it to get visibility into your environment and understand how Netskope is protecting you.Identify risk around shadow IT, data movement, insider threat, etc. Quickly drill into data, aggregate and answer questions Identify gaps in protection coverage and areas where tuning is needed Demonstrate value by highlighting how Netskope has protected the environment or visualize risk to influence stakeholders Key Benefits Monitor Security Posture: With Advanced Analytics reports for SSPM you can regularly monitor the security posture of your or

Try to deploy netskope on a server to block internet access  with an exception of  windows updates. I’ve been directed to the Cloud Explicit Proxy documentation but it seems like an overkill to what im trying to achieve.Anyone implemented this ?​​​​​​

Hello,Assuming a private apps is defined with a single hostname (with the exception of CIDR or wildcard domain) and reachability status is normal, what is the default traffic behaviour if the publishers associated with the app are suddenly unable to each the app? Is the traffic dropped?Is reachability only relevant in scenarios where a single hostname in an app is defined? The private app FAQ document states the following. When an app is specifies with multiple ports or a port range, the Publisher will use only the first port from the list or range to check availability. For example, port range 70-90 will return unreachable, even if you are listening on port 80, because the only port that will be checked is 70 (this is a known limitation). If an app definition specifies multiple ports and/or port ranges, it will check whether any of them is reachable. For example, if you specify 22, 70-90, if it’s able to reach port 22, it will mark the app as reachable. Can anyone clarify these state

Hi community,I'm wondering where I can create new users group to use when I create new client configuration. Thanks,

Netskope - Azure AD - IDP Integration - Enroll & Reauth Private APPsHello community, hope all is well.I have a doubt with a certain point:In an environment was configured IDP mode against Azure-AD in an environment where users have office 365.1.- The agent installation is done in IDP mode and the IDP mode operates correctly, it enrolls the user, to the user based agent.Now the situation is as follows as it is very but very common and typical in office365/Azure-AD environments users already have their office 365 account logged in, either in your outlook client, in teams, onedrive on the web itself, then what happens when the installation process was performed in IDP mode and the enrollment occurs, this process was practically automatic since the user was already logged in to office 365/azure-ad as discussed above.I understand this is an issue of Office 365/Azure-AD and not of Netskope itself, now what was done to request the credentials, was to unblock the user from all access where

HiI have RTP shortened url category with coaching.When user access the shortened url, a coaching page is shown and user required to click ACCEPT to proceed to actual webpage.By clicking ACCEPT, how can I corelated the actual url with shortened url?You can use https://tinyurl.com/4trp238r for testingThank

HiWe are unable to access website, checked alerts and found connection was dropped as no publisher is active.

Question: how can I allow or block Anydesk using Netskope Cloud Firewall? Create Anydesk Cloud Firewall Application (using the reference from Anydesk) Set up policy for block Try connecting with Anydesk - note this will timeout as there is a block Check Alerts for the block------------------------------------------------------------------------------------------------------Let’s change from block to allow Setup policy for AllowTry connecting with Anydesk Check Network Events for the allowIt’s simple to set up the policy for allowing or blocking the use of Anydesk.