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Explore Netskope Community Forums: Dive Into Next Gen SWG, CASB, Security Posture, ZTNA & DLP Solutions

788 Topics
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jpiresNew Member
asked in Next Gen SWG
Entra Conditional Access Issue

We have recently enabled conditional access in Entra and ran into a problem.  Our setup says that only machines coming from one of our facilities or a Netskope IP range can access Teams, Outlook, etc.The issue we are having occurs when a user is booting up their machine, Netskope does not enable before Teams and Outlook, causing the user to have to close the apps and click Sign In until a Netskope tunnel is enabled.Is there something from the Netskope tenant we need to adjust to prevent users from having to close all of their programs each time they reboot or is this issue on the Microsoft side?  We considered a GPO for preventing Teams and Outlook from booting to allow Netskope to enable as well.Any information anyone could provide would be appreciated.  Thank you!

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Netskope Employee
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maxNew Member
asked in Next Gen SWG
Connection closed by client nsClientUI_s1

I’m trying to determine what caused the following chain of actions:2024/11/04 16:00:22.638 stAgentSvc p14d8 tcc0 error NSCom2.cpp:1038 NSCOM2 recv failed 100542024/11/04 16:00:22.638 stAgentSvc p14d8 tcc0 error NSCom2.cpp:783 NSCOM2 startServerMessagePump: Connection closed by client nsClientUI_s1 Then further down in the logs I’m seeing: 2024/11/04 16:00:34.177 stAgentSvc p14d8 t14dc info config.cpp:10145 Config [sessId 1] Marking user config for delete2024/11/04 16:00:34.177 stAgentSvc p14d8 t14dc info npaTunnelMgr.cpp:933 CNpaTunnelMgr Handle session change for NPA active session 1, log off session 12024/11/04 16:00:34.177 stAgentSvc p14d8 t14dc info npaTunnelMgr.cpp:608 CNpaTunnelMgr Set NPA (desired) status from [NPA_TO_STOP] to [NPA_TO_STOP]2024/11/04 16:00:34.177 stAgentSvc p14d8 t14dc info tunnelMgr.cpp:1695 CTunnelMgr Disconnecting tunnel for sessId 12024/11/04 16:00:34.177 stAgentSvc p14d8 t14dc info tunnel.cpp:288 nsTunnel TLS disconnecting nsTunnel, context = NSTUNNEL_DISCO

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Netskope Employee
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bntrotterNew Member
asked in Security Posture Management
Steer specific sub-domain but Allow Bypass for the remainder

Is it possible to steer specific site sub-domain traffic thru Netskope but have the remainder of the traffic bypass Netskope.I have a specific site sub-domain that my leadership wants to have blocked.  But currently the parent domain is set as a Steering Exception.

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Netskope Employee
V
vedNew Member
asked in DLP
OCR DLP Detection

 Hello everyone! I hope you're all doing well. I'm currently exploring how to set up an OCR DLP detection policy on Netskope for our organization's security needs. Could anyone provide guidance or step-by-step instructions on configuring such a policy? Any insights, tips, or best practices would be greatly appreciated. Thanks in advance for your help!

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AllenWu
Netskope Partner
shubhamk
Netskope Partner
shubhamkNetskope Partner
asked in Next Gen SWG
Browser extensions

Dear Team, Could we manage browser extensions (including installation and execution) using NGSWG? Best Regards,Shubham

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pppExplorer
asked in Private Access for ZTNA
Multiple policies to a single App Definition

Hello,Is this allowed to use multiple policies assigned to a single App via tags? Is it possible to predict the behavior in such a scenario?App AServer ABCTag: AApp BServer XYZTag: BApp CServer WWWTag: A, BPolicy AAllow Group AManagedClientTag: APolicy BAllow Group BManagedClientTag: BPolicy A - blockBlock allClientTag: APolicy B - blockBlock allClientTag: BUser A - member of group AUser B - member of group BUser C - member of both group A and B Will users A, B and C be able to reach server WWW?We assume that blocking policies have fewer conditions, so they are processed later.Regards

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fbrunnerNew Member III
asked in DLP
Netskope SMTP Proxy - Scanning O365 Email Body contents

I have been digging through documentation but have been unable to find an answer on this specific SMTP Proxy DLP issue.  We currently use Netskope DLP to cover network exfiltration and endpoints (USB, etc), and we’re testing Netskope’s SMTP Proxy DLP.  For some reason, we’re unable to get Netskope to trigger on DLP violations in the message body.  It always catches content in attachments, but if I paste the exact same test content in the message body (SSN, CC, etc) it fails to trigger a violation.  Is this by design, or am I missing something in the config?  Thanks

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Netskope Partner
hshimizuNetskope Partner
asked in Next Gen SWG
Do I get a warning if I exceed the number of registered URLs in my Netskope tenant?

Dear Everyone, The limit for URL lists per tenant is 300 K.Does anyone get an Error in the tenant UI when creating a URL List in a tenant that exceeds 300 K?If anyone has experience creating a ULR List that exceeds 300 K, it would be helpful for me.I would like to know whether tennant UI could inform it to user or not. URL List LimitsCurrently, the total URL List limit per tenant across all URL lists is 300K. The URL List limit using Regex across all URL lists in that tenant is 1K (this 1K count includes only the regex written not the expanded format).https://docs.netskope.com/en/url-list-best-practices/Thank you and Best Regards,Hiroaki.S

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ngriffinNew Member
asked in CASB
Netskope API Programming with PowerShell - Getting 401 Unauthorized Error Code

I’m attempting to connect to the Netskope API via a PowerShell script. I’ve created an access token with the appropriate endpoint configured. The script is receiving a 401 response which indicates that I’m not authorized yet. I’m not sure how to present the access token in the header. Is there any documentation or examples on how to authorize to the API endpoint I’m trying to connect to? Here’s a snippet of my PowerShell script:# Variables$netskopeAccessToken = "<insert_access_token_here"$type = "File, Folder"$filter = "(app eq 'OneDrive') and (exposure eq 'External')"$netskopeUri = "https://<domain>.goskope.com/api/v2/ui/casbapi/inventory/resources"# API Header$headers = @{ 'Authorization' = 'api_key' + $netskopeAccessToken 'Accept' = 'application/json'}# API Body$body = @{ type = $type filter = $filter}$response = Invoke-RestMethod -Uri $netskopeUri -Method Get -Body $body -Headers $headers 

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dinbarzily
Netskope Partner
dinbarzilyNetskope Partner
asked in Private Access for ZTNA
slow connection - private app

How to Troubleshoot on private app access for slow connection or unaccusable applications for users (randomly) ? We don’t have DEM advanced license .What kind of tools or options do I have in order to troubleshoot on a slow connection to private apps? I am familiar with :The NPA Troubleshooter Tool Export logs from the client when slowness for private applications occurs.

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aplaza
Netskope Employee
aplazaNetskope Employee
published in Private Access for ZTNA
Uncover why traditional VPNs fall short in meeting the demands of modern remote access

See a live demo, discover what sets Netskope apart, and hear success stories of transformation! Join us as we explore the pitfalls of sticking with traditional VPNs and discover a cloud-based remote access solution that meets today’s needs and tomorrow’s challenges. Key Topics Covered: Criteria for selecting a new remote access solution, including application support and unified security policies Advantages of a universal zero trust policy for seamless local and remote access How Netskope’s ZTNA Next solution enables full VPN replacement, even for legacy apps Live demo showcasing what sets Netskope apart Success stories of transformation that illustrate real-world impact To learn more about how Netskope's cloud-based remote access solution can replace outdated VPNs and elevate your security strategy, register for our upcoming webinar below:   Elevate Your Remote Access: Transform Your VPN with SASE and Zero Trust Americas Europe, Middle East, and Africa Asia-Pa

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aplaza
Netskope Employee
thiagofc
Netskope Partner
thiagofcNetskope Partner
asked in Next Gen SWG
Crashes after Netskope Upgrade - Release 120

Anyone having issues and crashing on Windows NSClient after that was upgrade the Tenant and the Golden Release to the Lastest?We have a customer the MP is located on DE, the users are claiming a lot about crashes in Windows, to the point where it was necessary to force the equipment to be shut down or reset. We are wondering if the problem started after the Tenant Update was made, they were in the release 119 last week, and now they have migrated to 120.I realized that the agent from NSClients with setup to the Last Golden Release right now is the Lasted Release = 120, very interesting… 

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thiagofc
Netskope Partner
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ArijNew Member
asked in DLP
DLP - Detect IP addresses in a log file

Hello, I have a file containing records in this format: 2022.03.18 11:46:45 DEBUG web[XXXXXXXX][auth.event] login success [method|BASIC][provider|REALM|ldap][IP|10.10.10.10|10.10.10.10:55637][login|XXXXXX]I used this regular expression to detect private IP addresses: (10\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3})|(172\.1[6-9]{1}[0-9]{0,1}\.[0-9]{1,3}\.[0-9]{1,3})|(172\.2[0-9]{1}[0-9]{0,1}\.[0-9]{1,3}\.[0-9]{1,3})|(172\.3[0-1]{1}[0-9]{0,1}\.[0-9]{1,3}\.[0-9]{1,3})|(192\.168\.[0-9]{1,3}\.[0-9]{1,3})Using this regular expression, I can't detect any IP addresses in the file sent through netskope. What can I do and where is the problem?

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Netskope Employee
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barrycuda72New Member
asked in Next Gen SWG
3rd Party access

We have Netskope authenticating against EntraID using SCIM.  This works great for all our employees.  What I want to do is add some 3rd party contractors so they can access some internal resources.  They have a UPN of Contractor@acme.com but no email address.  Any suggestions?

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danisilfi
Netskope Partner
danisilfiNetskope Partner
asked in Private Access for ZTNA
npa_api_policy_enabled is not enabled

Dear Netskope buddies,  Im trying get the list of npa policies from my tenant through API method and, when i launch the command (im using postman, but the result from the API web Netskope its the same) i get the following message: “NPA policy feature npa_api_policy_enabled is not enabled”Do you know why the tenant its getting me this message?The option /api/v2/policy/npa is allowed in REST API v2 sectionI have searching in the tenant something similar to this, but i didnt find any option to configure this feature.If this feature is configurable, please, could you tell me where can i find it to enable? Thanks in advance,  Best regards,    

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ejang
Netskope Employee
E
eranNew Member III
asked in Next Gen SWG
REST API V2 /adem/

Hi,I’m trying to use the /adem/ section of the REST API v2. For example - this endpoint:https://www.postman.com/netskope-tech-alliances/netskope-rest-api/request/bg2unes/get-a-list-of-usersBefore I add a specific permission to use this endpoint, I get a "You cannot consume this service" error message. After I add it, I get an "Unauthorized" error message. Both times the error code is 403.Does this endpoint require a support ticket to use?Thanks!

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aplaza
Netskope Employee
aplazaNetskope Employee
published in DEM: Digital Experience Management forum
DEMO: Three key use cases for Proactive Digital Experience Management (P-DEM) Enterprise

Elevate your network monitoring and user experience with the advanced capabilities of P-DEM Enterprise. Thierry Notermans, Product Management Director for Proactive Digital Experience Management (P-DEM), demonstrates the innovations introduced with P-DEM Enterprise using three key use cases.  Learn how to: Monitor onramp, app performance, and user experience from sites connecting to Netskope via SD-WAN, SASE gateways or private connectivity Monitor any application, from over 80K predefined apps or any custom web-based application, including synthetic application monitoring for how apps are performing Streamline operations and deliver a cohesive, transformative monitoring experience with the integration of Real User Monitoring (RUM) and Synthetic Monitoring Get a consistent 360-degree view of digital experiences across the entire path from users to apps  

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aplaza
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in DEM: Digital Experience Management forum
Unveiling New Capabilities of Proactive Digital Experience Management Enterprise

Unveiling Netskope Proactive Digital Experience Management (P-DEM) Enterprise, a groundbreaking solution that delivers unmatched end-to-end insights and user experience monitoring within SASE and SD-WAN environments. Discover how P-DEM Enterprise eliminates blind spots, provides complete transparency across your entire network, and empowers you to optimize performance at every stage. Key Takeaways:Discover groundbreaking innovations like site-specific, user-specific, and app-specific monitoring that deliver a comprehensive 360-degree view of your digital experience. Learn how advanced contextual visibility and AI/ML-driven insights accelerate troubleshooting and reduce operational costs. Explore how this solution enhances workforce productivity, reduces operational friction, and delivers significant cost savings through proactive monitoring and remediation.To learn more about how Proactive DEM Enterprise groundbreaking innovations are redefining network monitoring, check out this blog

1210
aplaza
Netskope Employee
Gary-Jenkins
Netskope Employee
Gary-JenkinsNetskope Employee
published in Netskope Cloud Exchange (CE)
Netskope Risk Exchange Ecosystem: Combating Shadow ITCloud Exchange (CE)

This blog series continues to explore a number of different workflows that those comfortable using basic scripting, or enablement tools like Postman, can employ to programmatically update and inform your inline policy actions. These are just some of the functions that the newest version of Cloud Exchange (CE), version 5.1, supports now and in the future. Look for it to hit the shelves at the end of this month (Oct. 2024). In case you missed it, we previously covered the general premise of our enhanced and net-new  integrations that map back to the Netskope risk exchange ecosystem, here. We also expanded on Making User-based Changes, be sure to check that out too. Combating Shadow ITNetskope has a unique ability to look deep into the packet (after we decrypt it) and see what is going on in between the user and the SaaS application they are using. In general it gives us the ability to put policy controls around which activities will be allowed with any given application. You can restrict

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Gary-Jenkins
Netskope Employee
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jschueleNew Member III
asked in Private Access for ZTNA
NPA Browser Access Session Limits

After enabling Browser Access for an app behind NPA, I would like to enforce session limits.

371
Rohit_Bhaskar
Netskope Employee
Natedog0024
Natedog0024New Member
asked in Private Access for ZTNA
ZTNA NEXT solution with MECM/SCCM

Hello,has anyone had any experience configuring MECM to work with NetSkopes ZTNA next solution? Right now, we have 99% of our apps being steered through NPA, however, for MECM we would like to use the BWAN because NPA does not create a virtual interface and we’d prefer to use boundary groups in MECM with the a true interface IP rather than the IP of the publishers.  we have all of our hubs created, and I can see bidirectional traffic via TCPDUMP both on the local BWAN client and at the BWAN Hub to/from MECM from the client, but nothing ever comes down. Our desktop engineering team has created the boundary groups and all is good on that end. It just seems to sit on waiting for the client to download the content.  the only thing I can think of is maybe it’s because all our DC traffic is via NPA? 

1210
Natedog0024
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jschueleNew Member III
asked in Private Access for ZTNA
NPA Policy restrict access source country

I have specific NPA policies created that are configured for Client access. However, I would like to also add the Criteria = Source Country option to restrict to clients in the US only, which is possible in my Cloud App policies. This option is currently grayed out and wondering why and will it be available in the future? I can see in the event logs that the POP Name is being registered, so it knows that much at least.. Thx

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S
Netskope Employee
J
jschueleNew Member III
asked in Private Access for ZTNA
NPA Browser Access Session Limits

After enabling Browser Access for an app behind NPA, is there a way to enforce session limits? Thx

642
J
EsraDemircioglu
Netskope Partner
EsraDemirciogluNetskope Partner
asked in DLP
How do I create a policy for data masking?

Hello Team,I read Netskope has data masking ability but I couldn’t find enough details about it. Is there any detailed document about this feature? And how can I create a policy about data masking? Thank you in advance! 

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EsraDemircioglu
Netskope Partner
R
rmessinaNew Member III
posted in CASB
netskope installation for windows with scripted registration

We've been using netskope for a while here at the company and we have difficulty with the issue of the employee registering with the client. After reading the installation documentation on Linux, I was able to create a script for direct installation with the user's registration and it was a success. I researched a lot looking for a script to do the same in windows and I didn't find anything.Has anyone in the community been through this situation and managed to solve it? Remembering that we don't use AD.Thanks so much for everyone's help.

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