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Additional Discussions

Welcome to our Additional Discussions Forum! Here, you can engage in lively conversations and exchange ideas on a wide range of topics that go beyond the scope of our product forums

  • 190 Topics
  • 431 Replies
190 Topics
xavy2310
Netskope Partner
xavy2310Netskope Partner
posted in Additional Discussions
Spanish webinar.

I wanted to check the route where the webinars in Spanish are located within the Netskope portal.

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Mario Garcia
Netskope Employee
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scolemanNew Member III
posted in Additional Discussions
Self Remediation for Cert Errors / Communication Breaks when steering within Netskope

Self Remediation for Cert Errors / Communication Breaks when steering within Netskope

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RoopanshNew Member III
posted in Additional Discussions
Scanning Oracle Databases from Purview not applying classification rules

We are scanning an Oracle database from our Purview account, and during the scan, approximately 60% of the identified assets are being classified as "Classified Assets."   However, when we navigate to Data Estate Insights, each of these assets is displaying "No Match Found" under the Classification section.  This seems contradictory and is causing concerns about the accuracy of our data classification. We have thoroughly reviewed and verified our classification rules within Purview, ensuring they are aligned with the data patterns in our Oracle database. The rules have been executed successfully, We have data reader rules on the Oracle database and tables so, we can view the tables too and the schemas generated from the scanned assets are also 100% correct. Please helppppppp. @anyone with Azure Purview Knowledge@jaroslawmazurek 

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Netskope Employee
ssumner
Netskope Employee
ssumnerNetskope Employee
posted in Additional Discussions
✨ Compare your reality: IT/SecOps/NetOps benchmark

Netskope and IDC are teaming up to capture the state of IT, NetOps and SecOps facing WFH, SaaS, cloud, SD-WAN and SSE/SASE. The hypothesis: infra and user experience are more dynamic, less predictable and harder to manage. We are collecting anonymous data from thousands of enterprises to get a clear picture.   Exchange your experience, help your peers: With a 5 minute, confidential survey you’ll get our benchmark report Compare your reality to industry norms Ask an expert analyst   Share your view Be one of the first 25 experts to answer and get a $50 Amazon gift card.The Goal We will quantify: What impacts user experience the most? How long does it take to troubleshoot and resolve issues? How much is automated? How much does it really help?   By sharing your expert insight, you’ll be the first to get the full results.   If you have any questions, please let me know,   Thanks,   Scott     

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ssumner
Netskope Employee
kamranba
Netskope Partner
kamranbaNetskope Partner
asked in Additional Discussions
Cloud Firewall - Creating rules with Source TCP/UDP Ports?

Has anyone come across the need to specify source ports for firewall rules in Netskope Cloud Firewall?Just wondering as MS Teams has a bunch of source ports required for real-time media traffic i.e. 50000-50059 (destinations being dynamic in-nature as well as destination ports being in the dynamic range too) Doesn't seem like you can specify source ports in Netskope Cloud firewall (as yet)? I wonder if there's an enhancement request for this 

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Netskope Employee
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Netskope Partner
Paradox07Netskope Partner
posted in Additional Discussions
NSClient installation on windows using scripts

Hi Team, I have successfully installed the netskope client on one of my windows machine using the following scripts: curl https://download-colortokens.goskope.com/dlr/win/get -o ./NSClient.msi && msiexec /I NSClient.msi host={host} token={token} Now, I want to uninstall the same using similar way i.e. via scripts.Is there any way by which it can be achieved?

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Netskope Partner
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JohnDNew Member
asked in Additional Discussions
Strange response querying IPsec tunnels in API

Hello,I'm trying to query IPsec tunnel status via API v2, but the response I get via the swagger UI is {"status": 405, "result": "method not allowed, please remove IPSec tunnels from webui to proceed further"} The token is good as other endpoints work and the /api/v2/steering/ipsec/ endpoint is allowed for this token.Any clue why I'm getting this response? -JD

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Netskope Partner
gianvikl12Netskope Partner
posted in Additional Discussions
Installation of the Netskope client without activating it

Hi everyone, I would like to know if it would be possible to proceed with the installation of the Netskope client without activating it immediately. If there is a possibility to install the software at a preliminary stage and then proceed with activation at a later stage. Thank you all in advance,gianikl12 😁

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Netskope Partner
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TwoodsNew Member III
posted in Additional Discussions
Client Health monitoring

As we expand out the number of devices running the Netskope client, we are seeing a percentage of devices that have issues where it appears that the client is enabled, but has not communicated in days.  we generally see this after an automatic update.  Has anyone else run into this?  What processes do admins use for monitoring the health of the Netskope agents and ensuring that they are Enabled and reporting correctly.

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Mario Garcia
Netskope Employee
Mario GarciaNetskope Employee
posted in Additional Discussions
Global Technical Success: Acelerando tu adopción con nuestra solución de seguridad de Netskope.

Apreciados clientes,   En esta publicación, nos gustaría compartir información sobre nuestro equipo de Global Technical Success. Este equipo está ubicado en diferentes zonas horarias y ofrece una variedad de recursos técnicos para los administradores de Netskope. Esto garantiza que tengan éxito en la adopción de forma rápida en su solución de seguridad en la nube de Netskope.   Para cualquier pregunta adicional, contáctenos en tsm-feedback@netskope.com.   Spanish   Portuguese   Mario Jr.

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Mario Garcia
Netskope Employee
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AlfaBaneExplorer III
posted in Additional Discussions
Question for Mixed Environment: Windows/Mac

Our end-user devices have been exclusively Windows. Netskope (CASB+SWG) has been implemented her for several years now. We have a small dept of Mac users (less than 10) that for the most part have been segmented off. Internal discussions are ongoing about bringing these devices into the "managed" loop. I wanted to see if there are any special considerations or "lessons learned" you all could share in terms of Mac devices. 

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edwin_alvarez
Netskope Partner
edwin_alvarezNetskope Partner
asked in Additional Discussions
Integration Cloud Exchange

Is possible integrate Cloud Exchange (Log Shiper, Risk Exchange) with Cortex  Palo alto?,  what would be the range? how would it integrate? 

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oscar
Netskope Partner
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Netskope Partner
gianvikl12Netskope Partner
posted in Additional Discussions
Pointing to the wrong POP server

Hello Community Members,I hope you are all doing well. I've come across an issue that I believe some of you might have encountered as well, and I'd like to seek your insights and solutions on this matter. I recently encountered a rather peculiar problem with Netskope. Whenever I open web pages that I access via the browser, they suddenly appear in German, even though I expect them to be in Italian. I wonder if this problem is related to server-side configurations or if it is something internal to Netskope itself. Any suggestions or ideas to solve the problem would be greatly appreciated.I thank you in advance for your assistance. I look forward to learning from your experiences and expertise. 

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Netskope Partner
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Netskope Partner
TiagoBigodeNetskope Partner
asked in Additional Discussions
Cloud Exchange - Syslog Splunk

What's up guys I'm testing sending syslog to SIEM splunk. I know that splunk has the plugin, but I'm testing it this way.1) Does anyone know if we have any history of problems or incompatibility? I did the configuration:- Plugin, using TCP protocol, port 514.- Business rules using "all"- SIEM Mappings and apparently the log is being sent 2 I installed wireshark and the logs are arriving on the SIEM server. Is there some incompatibility? Any tips?

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Netskope Partner
qyost
qyostExplorer III
posted in Additional Discussions
Release Upgrade notices

Is it possible for future upgrade announcements to include dates that each DataPlane is expected to see impact?Currently the ManagementPlanes are called out to specific days, but the DataPlanes are only identified regionally and assigned to multiple days.We create internal Change tickets referencing vendor changes off of most every planned change announcement that comes from Netskope.   Being able to state expected impact on a specific day, would be a huge benefit over three separate changes that might have impact. 

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qyost
farhan
Netskope Partner
farhanNetskope Partner
posted in Additional Discussions
Device posture check for Antivirus Update

Hi Team, I have encounter a query regarding the netskope posture check as we are trying to showcased the use cased of managed and unmanged device where the user dont have and NGAV on there system it would be unmanaged and unable to access internet. While customer asked if netskope support the update status of there antivirus where the antivirus is installed but the Antivirus is not updated than also the user machine shows unmamaned in that status. Please let me know if this can be enable or ANy additional license required. Also i tried to configure the device classfication for NGAV still the client machine shows the status unmanaged i took the .exe from the task manager in details where exe is running. I will attached the profile snip as well testing policy as well. Please help me to resolve the same. 

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farhan
Netskope Partner
oscar
Netskope Partner
oscarNetskope Partner
posted in Additional Discussions
DLP Regex Advanced Filter regex case-sensitive settings

Hi all, thanks for reading. I'm using Entity advanced filter options to remove false positives caused by a regex.The problem I'm observing is it seems the case-sensitive option set in the upper part of the config dialog does not apply to the regex defined as filters. ** Please check the attached picture as a dummy example of the issue I'm facing.Attached Example: The entity is set as case-sensitive. The filter is supposed to exclude any string not starting by 3 lower-case letters ([a-z]{3}). The observed behaviour is excluding strings not starting by 3 letters ([a-zA-Z]{3}) though, like it was case-insensitive (ignoring the setting above). Could you please confirm the regex defined as filters are hardcoded as case-insensitive?If so, is it planned to change this behaviour? Thanks in advance,Òscar

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oscar
Netskope Partner
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soportetrueNew Member
posted in Additional Discussions
Advanced Analytics Custom Reports

Hello folks,We need to set a report for a CISO with general information and trends about threats, policy hits, DLP alerts among other data.Is there any automated way to deliver this with Netskope?

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Netskope Employee
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donc1New Member
posted in Additional Discussions
Docker container unable to resolve private DNS from Debian Host

Hi, Is there extra configuration needed/supported for resolving private DNS from within Docker container running on Debian 11 Host with Netskope ON ? On the Debian 11 Host itself, private app resolves OK.However the running Docker Container is unable to resolve private apps DNS. container resolv.conf root@f5eaa8f3589c:~# cat /etc/resolv.confnameserver 127.0.0.11options ndots:0 in Windows 10 host, running Docker Container resolves private app DNS OK.My internal network router is 192.168.1.1 > cat/etc/resolv.conf# DNS requests are forwarded to the host. DHCP DNS options are ignorednameserver 192.168.65.7  Workaround:use "host" networkdocker run --name swiss-army-knife4 --net="host" -itd leodotcloud/swiss-army-knife    

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Jakhaniya
Netskope Partner
JakhaniyaNetskope Partner
posted in Additional Discussions
what data available on Management Plane and data plane?

Hello Team, I have a few questions on Netskope Plane. 1) on which plane is customer data stored?2) What data is available on the data plane?3) What data is available on the management plane?

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Jakhaniya
Netskope Partner
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deividNew Member
posted in Additional Discussions
Netskope client proxy

Hello all,I am facing a "strange" issue with my netskope client.At my company, we do use a PAC file.The problem is, I am gettnig the following error message: 2023/09/14 10:51:27.803 stAgentUI p25c8 t2640 info proxy.cpp:72 nsUtil Proxy settings: auto detect 1, PAC http://tstwwstf80l02.testgroup.euroclear.com/wpad.dat, static webproxypie.beprod01.eoc.test:80002023/09/14 10:51:27.807 stAgentUI p25c8 t2640 warn proxy.cpp:155 nsUtil Failed to auto detect proxy or download PAC file, error 121662023/09/14 10:51:27.807 stAgentUI p25c8 t2640 info proxy.cpp:214 nsUtil Using static proxy: webproxypie.beprod01.eoc.test:80002023/09/14 10:51:27.808 stAgentUI p25c8 t2640 info config.cpp:5427 Config System proxy configuration Detected , System proxy Count 1,Pac Server Host N/A The netskope client is not able to download the PAC file. From the browser itself, I can reach: http://tstwwstf80l02.testgroup.euroclear.com/wpad.dat and download it manually.  Any idea?Thanks

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kvarshney
kvarshneyExplorer III
posted in Additional Discussions
Global Technical Success: Helping faster adoption of Netskope security solution

Dear Valued customers,    In this post we would like to share about our Global Technical Success team. This team is based in multiple time zones and provides variety of Technical Resources for Netskope Administrators. So that they are successful in faster adoption of their Netskope Cloud Security solution. 2-minute video without Demo 5-minute video with Demo

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kvarshney
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Netskope Employee
sshiflettNetskope Employee
posted in Additional Discussions
Using Microsoft Teams to Monitor Netskope Platform Events and Alerts

One of the things I enjoy discussing the most with Netskope administrators and users is integrations.  Netskope’s Cloud Exchange and REST API allow for a wide range of Netskope provided and custom integrations.  These integrations range from threat intelligence and risk sharing to automated ticket creation in your service management platform.  You can also utilize Netskope’s integrations to monitor Netskope events and platform status with your collaboration tools such as Slack and Microsoft Teams.  I provide two examples of this with Microsoft Teams.  The first integration allows you to receive status notifications from the Netskope Trust Portal to Microsoft Teams while the second allows you to generate Teams messages to specified channels when a specific policy triggers and a user enters a justification.   Let’s take a look.    Monitoring the Netskope Trust Portal With Netskope Teams Netskope publishes platform status updates on maintenance, clo

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qyost
kvarshney
kvarshneyExplorer III
posted in Additional Discussions
World’s Largest and Highest-performing Cloud Network For Security

"Netskope NewEdge is the world’s largest, highest-performing security private cloud and powers the inline and API-driven security services of the Netskope Security Cloud. NewEdge provides customers with unparalleled service coverage, performance and resilience. Today NewEdge is powered by data centers in 70 regions with new data centers being added every month.  By taking full control over routing, peering and data center location decisions, NewEdge achieves the lowest possible latency and round trip times for web, cloud & software-as-a-service (SaaS) access." “Will the business-critical enterprise app traffic also be treated as regular internet traffic, leading to traffic delays and poor user experience?” is a concern that most security practitioners have when evaluating SASE. This technical brief will address this concern by analyzing the use of SASE, with the  benefits of underlying internet peering to deliver the prominently used enterprise application in Cloud.  For example, T

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kvarshney
E
EKingNew Member
posted in Additional Discussions
Widget Not Syncing With he Data

I have tried to add the "Time Actively Spent on Sites" widget to my dashboard but for some reason the data wont sync in real time and no matter what user I pick it's the same numbers. How can I get it to sync with the data in real time? 

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S
Netskope Employee

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