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Hey-o Community! Was recently using the Netskope Performance t/s tool for Windows and I noticed that part of the testing that takes place appears to be ping attempts to a POP gateway, however if ICMP is inherently not allowed to POP’s then why is this even part of the testing? Unless someone knows if “No-Pinging” is just something an organization can choose to NOT have while others do? Looking to get clarity to also understand just how useful this tool actually is.  

Table of ContentsIntroduction How a Reverse Proxy Phishing Kit Works Mitigation Strategy 1: Conditional Access on the Target Application Mitigation Strategy 2: Remote Browser Isolation Mitigation Strategy 3: DLP Profile Conclusion IntroductionAn emerging trend in the threat landscape is the growing availability of phishing tools that act as man-in-the-middle proxies (also known as AiTM - Attacker in The Middlle), allowing attackers to intercept login credentials and session cookies, thereby bypassing two-factor authentication (2FA) protections. Originally designed for penetration testing, they have evolved into a popular method for cybercriminals to execute phishing attacks.Common examples of phishing kits include Evilginx2.The challenge with phishing kits acting as man-in-the-middle proxies resides on the fact they they are completely transparent to users and to security tools as well. There is no real difference between the phishing page and the real login page, and additionally ther

HiSome of the China Gov websites have IP restriction that only allow coming China IPs.As we are connected via JP POP,  China website will deny the access.  I believe FProxy can mitigate this issue, can share China FProxy IP to use?Thank

Looking for advice on how to accomplish the following:Identify all SaaS Apps that our users are logging into, and identify the user groups (departments, OUs, etc.) that are logging in for each SaaS App Key information that we are looking for on the App is the following: App Name URL URL Category CCI Available - Is the application in CCI? Here is what I tried that was inefficient, lack of quality data, etc.:I tried querying web_tx for URI containing /Login/ I then queried App Names against CCI via API Lastly, I manually looked up Apps in CCI to try and find users with traffic associated to the app (the issue here is that a browse to the site would show up and not indicative of a user login)Any advice and/or direction would be appreciated. (Was not sure the appropriate category to put this question into - thus chose Additional Discussions)

HalloIn a multi user environment the Netskope Client does a tunnel to Netskope POP for each logged in user or is there a unic tunnel for all users ?Thanks

Hi,We are experiencing an anomalous case on machines where we have installed the NS Client in peruser config mode. We have noticed that when a user with higher client config privileges (disable client, etc.) logs in and subsequently another user connects to the same machine, the second user inherits the client configuration privileges of the user with higher privileges. Only by restarting the service is the client configuration correctly re-established for the user. We noticed this because user 2 now has permissions to disable the client. We have tested it in v123. Estamos experimentando un caso anómalo en máquinas donde tenemos instalado el NS Client con el modo peruser config. Nos hemos dado cuenta que cuando un usuario con mayores privilegios de configuración del cliente (deshabilitar cliente, etc.) inicia sesión y posteriormente otro usuario se conecta a la misma máquina, el segundo usuario hereda los privilegios de configuración del cliente del usuario con mayores privilegios. Sol

For the Netskope Adaptor software, we recently became aware of “Newtonsoft.Json.xml” - does anyone know what the functionality of this is?  Up to now, we have center our attention and double-check our backups for “nsADImporterConfig.json”  

【Background】With the activation of Secure Enrollment, authentication tokens must be renewed each time before their expiration. Engineers need to confirm the pre-expiration notifications for the tokens and carry out the necessary tasks to address any identified issues. 【Request】We request a notification when the Secure Enrollment token is nearing its expiration date.We would also like the ability to configure how many days in advance the notification is sent.  

Hello,I was wondering if the Secure Enrollment Authentication Token gave a warning before expiring?I could not find any documentation that said there would be any banners or notifications when the token is about to expire so I wanted to know if there is some sort of warning for it.Thanks in advance!

The attached guide illustrates how to configure Netskope IPSec tunnels with your AWS environment for egress traffic filtering and monitoring. This integration provides unmatched visibility and real-time data and threat protection for the traffic leaving your AWS environment. Steering your AWS egress traffic to the Netskope cloud allows you to apply full capabilities of the Netskope platform, including cloud network  firewall, web content filtering, data leakage and threat protection, third-party risk protection, etc.

Hi,In our organization, we have different device classification profiles created. Is there any way to observe how these classifications are applied? Sometimes we encounter issues where a device is no longer recognized despite theoretically meeting the classification rules we created, and we have no way of seeing which requirement it has failed to meet.Best regards,

HelloI have a new phone and I need to add my OTP (Google Authenticator) to this phone.  I was hoping it could be done by resetting it through my profile setting.  IT’s not jumping out at me.  Anyone got some instructions or a link on how to re-add my Google Authenticator. Many thanks.

Getting the following error from netskope on submitting Rpaas authentication.  I can see that SAML auth is a success and correct parameters are being passed Required parameters are missing in SAML request. Please contact your admin for assistance.Error code - 0x0008301  <samlp:Response xmlns:samlp="urn:oasis:names:tc:SAML:2.0:protocol" ID="_34c3170d-c2d5-4641-a500-efff1156aab1" Version="2.0" IssueInstant="2023-05-19T23:49:59.463Z" Destination="https://saml-infotrust.goskope.com/saml2/http-post/sso/y27jeqzXClz3pXsFW9HY/2" > <Issuer xmlns="urn:oasis:names:tc:SAML:2.0:assertion">https://sts.windows.net/3e1da75a-6547-480c-900d-575bebac3e46/</Issuer> <samlp:Status> <samlp:StatusCode Value="urn:oasis:names:tc:SAML:2.0:status:Success" /> </samlp:Status> <Assertion xmlns="urn:oasis:names:tc:SAML:2.0:assertion"

Team,Good evening.I followed the instructions below, but Netskope only creates a “TenantAdmin” role in the console using SSO. Is there a way to utilize the other roles created in Netskope, such as “DelegatedAdmin” and “Compliance Officer,” etc.? I can log into Netskope using an SSO account created in Azure with no problem. The issue is the account always shows up as “TenantAdmin” for the role.   Thanks. 

Deployed NS agent via intune to windows 10 machines ~4000. the deployement was successful however we seen a rise in agents on machines not steering traffic as intended.Example 1​​​​​This is very random and given the users are machines are part of the right groups and OU Troubleshooting Done:1. Enough Licenses ---check 2. User part of the right group ---check3. Device sync fine with intune ---check 4, windows up to date  --------check 5. manually update version ----Done6. unstallting agent -----Done ( sometimes this fixes the issue when intune reinstalls agent) Any help will be appriciated   

Does Netskope notify us when their signing CA certificates are changed/updated? Recently we have had an issue where we needed to manually upload the certs for a tool and I was curious if Netskope notifies all of their customers when this certificate is renewed or being changed.Let me know if anyone has experienced the signing CA’s changing/updating and if Netskope notifies anyone.Thanks in advance!

Hi All!  Hoping someone can help pin down an issue we're running into with deployment of the Netskope Client via IdP. FWIW - We're using Okta as our IdP.  IdP Install reference: https://docs.netskope.com/en/netskope-help/netskope-client/netskope-client-deployment-options/deploy-netskope-client-via-idp/We have the Okta account set up in Settings>Security Cloud Platform>Forward Proxy SAML. We also have the .msi file on the computer. We run the following install script:  msiexec /I NSClient.msi tenant=**MASKED** domain=goskope.com installmode=IDP mode=peruserconfig autoupdate=on /qn After running the script, the Netskope client installs, and the user is prompted to enter in their Okta credentials. The user completes Okta authentication (we can see the successful log within Okta) but then the Netskope enrollment window flashes to a "Hmmm... can't reach this page" error.   Has anyone here run into a similar issue or know how

Netskope has been granted three new U.S. patents for its innovative approaches to IoT security and AI/ML based policy engines. Middle-ware artificial intelligence (AI) engine (US 12,166,776, Dec. 2024) Systems and methods for computing device association (US 12,137,389, Nov. 2024) Machine learning based policy engine preference for data access (US 12,126,655, Oct. 2024)These patents enhance Netskope's comprehensive intellectual property portfolio and solidify its competitive position in the industry. 

Policy:Enable - Test Netskope IPS Description:In this video we show how to activate Netskope IPS and perform the detection test with an EICAR test file Video:Leandro Timotio de LimaCustomer Success ManagerLinkedin 

Anyone have this issue? 

Hello,In the context of implementing a Device Classification profile, we can verify the presence of a certificate. Currently, the presence of a certificate is sufficient to meet the criteria.Is it possible to extend this verification by checking the certification chain, expiration date, etc.

Hello,In the context of On-Premise detection, it is currently possible to use a DNS/http request. To validate detection, it is necessary to depend on the tested resources.The slightest network disturbance can lead to poor detection of the user's location Is it possible to use the Public IP to identify the user's locality? This IP is visible to the agent.

Hello all,    I wanted to see if anyone had any use-case, pros/cons, intent, etc information in terms of client installations. Beyond "Optional parameter. Use this parameter when installing in a multi-user system", I've been unable to find any additional information or context.    For reference, when we deploy the client or provision devices, the Netskope client MSI is installed with a mode=peruserconfig parameter. While our devices can be used by any user in our environment with appropriate access, there are next to no devices that are intended to be regularly used by multiple users.    I just wanted to reach out and see what your experiences have been. 

Integrating SentinelOne and Netskope to leverage threat detection and enforce device classification provides a robust endpoint-to-cloud security approach.This integration facilitates effective device classification and management, enabling consistent security policies across both cloud and endpoint environments. Requirements:SentinelOne Admin Access Netskope Tenant Implementation:SentinelOne ConfigurationConfigure the script on SentinelOne Tenant > Remote Ops > Create New Click on Upload New Script and provide the script details Upload the script Script content:This script will create an empty file with a specific file name in a specific directory that Netskope's client will look at and It will be created when there is high risk as determined by SentinelOne - and when the Netskope client sees this, it will be able to match on the device and respond appropriately. # Define the directory and file path$targetDirectory = "C:\ProgramData\Sentinel\Addons\SentinelRSO"$filePath = Join-Pa

Cribl Netskope Events and Alerts Integration Netskope’s Events and Alerts can be pulled into Cribl via the Netskope REST v2 APIs. You can use Cribl Stream to filter and redirect to the destination of your liking. Note: Netskope Steaming Events (WebTx) is supported via Netskope Log Steaming NLS.There are two Crilb Packs for NLS and one for API based Events/Alerts https://packs.cribl.io/ RequirementsNetskope tenant with API v2 enabled Cribl Stream accountSetup StepsNetskope Generate API token CriblCreate Data Source VerifySave and Run NetskopeCreate Role for API TokenIn your Netskope tenant go to Settings > Administration > Administration & Roles > RolesCreate a new role and select Events and Analytics. Add the SkopeIT events that you want to pull. Create a service account with this new role selected. https://docs.netskope.com/en/netskope-rbac-v3-overviewThese are the API endpoints that I pull with the above permissions.  Events/api/v2/events/dataexport/events/application/ap