Additional Discussions

Hi Team, I am new to netskope, not sure where to post for help.  Trying to create account for opening a case in https://support.netskope.com/s/login but can't.  Is there any other way, where I can log it. Can someone please help me in this query. S@m

Hi, I am getting internal server error while hitting below POST query through swagger/ postman https://alliances.goskope.com/api/v2/policy/urllist/deployI have provided all the required permission while creating token to make the request, not sure why I am getting this error.https://alliances.goskope.com/apidocs/?include_beta_routes=0#/policy/post_api_v2_policy_urllist_deploy Am I missing anything ? Please help me out with this issue. Thanks,Sakshi

Which versions of the Netskope client officially supports MacOS Ventura?

Would the community managers consider allowing participants to post inline images (maybe after a community member has some level of trust/rank and/or moderation and approval)?   Having images as attachments that need to be downloaded separately greatly limits their usefulness in conveying information quickly.  We can see that the platform supports the functionality from the "You do not have permission to upload images"  banner that pops up when we do try to paste one inline.  

Hi Team, Users who haven't logged in to the community site are unable to see my below article because it is flagged as SPAM. Please check on it.community.netskope.com/t5/Next-Gen-SWG/Decoding-Netskope-Client-POP-selection-Basic-traffic-flow-and/m-p/2320#M226  

We have been having difficulties with Cloud Exchange not staying running consistently too.  What we discovered is that Docker Web Exchange is not compatible with Red Hat Linux.Netskope advised going to Podman, and for a while it was up but failed to restart if the server restarted.Now it is down, and restarting Podman doesn't help it anymore. Is there anyone else consistently having trouble with Web Exchange?Even better, is there anyone that is having absolutely no problems? Our goal is to send Netskope data to our XDR and Cloud Posture management data to ServiceNow. 

Is anyone else having issue with the new support portal? As a Partner I used to be able to view cases that I was CC on and see all my clients cases.I can't see anything anymore and I get email stating that you have been mentioned in a comment.When logging into the portal i get an access denied page. This has been a step back in usability for me. 

Is there an updated announcement about timeframe for the support site to be opened for customers to access again?   The last update I saw was on Friday evening stating that we would receive an email about completing registration once the new support site was live.    While I can see that the login page has been updated, I'm unable to access any resources (public nor beyond the login, includes the Announcement page) nor update tickets.   

Hi Team,I am looking for SOPs related to Cybersecurity Threat Intelligence gathering processes - covering each of the specific areas like OSINT (Open Source), TECHINT, SOCMINT (Social Media), HUMINT (Human) and deep web and dark web intelligence. We are mandated to build a team that can manage a CTI program covering these areas. Can anyone kindly provide some good references pls...

SASE Weekご参加のコミュニティメンバーの皆様、お時間どうもありがとうございました。 本日の、新製品とNPAのセッション資料、こちらにアップロードいたします。 引き続き明日のセッションもよろしくお願いいたします 🙂

Hey there,I want to fetch the users associated with NetSkope using Rest APIs. Is there any Rest API to fetch the list of all the users associated with NetSkope in v1 or v2 ? I am referring to below attached document, but I couldn't find any Rest API to fetch the users in the document: https://docs.netskope.com/en/netskope-platform-rest-apis.html.Thanks,Ritesh

Dear Netskope Community team,      Is there anything in the roadmap to support voip protocol with Netskope or anyway to work with apps such as Discord and get to work the audio/video from it ? Anyone tested the audio/video of Discord and get it to work properly with Netskope ?   Thanks

If you're currently using Cisco Umbrella in your organization, you might have experienced some issues when running Netskope and Cisco Umbrella together.  This guide will show you how to implement the steps to ensure smooth interoperability between the two solutions.   THIS DOCUMENTED WAS CREATED USING THE FOLLOWING COMPONENTS: Netskope Client v.85.2.0.629 Umbrella Roaming Client v.2.2.580.0 Cisco AnyConnect (v.4.10.01075) w/Latest Umbrella Roaming Module as of 6/1/2021 #1 - Umbrella IP Bypass List Regardless of the Netskope steering method (CASB or NG-SWG) or OS (Windows or Mac), create a Network Location and add the below ranges to it. This will prevent Netskope from intercepting the block page responses and the Intelligent Proxy redirect responses (if enabled in Umbrella), regardless of type (malware, malsite, content, etc) so those pages/redirects can be properly rendered. <UI: Policies → Profiles → Network Location> 67.215.64.0/19 146.112.0.0/16 155.19

I would like to know is there any use cases for Netskope integration with Workspace one UEM? And allow to leverage on existing Netskope DLP and Web Filtering settings?

I have an inherited deployment and potentially need to either update the password for the service account that the Netskope Adapters use, or change the account they use to a new one. Has anyone done this before, and if so, where might I do that?   Our server is running the AD Importer and Directory Importer. Would the credentials used for LDAP queries be the same as the user/service account that the AD Importer and Directory Importer Windows services run as?   I'm guessing that was the account that the Adapters Configuration Utility was originally installed under, but I'm not sure if that's the same credentials used for the LDAP queries itself, and I can't find anywhere in the Utility to tell me otherwise.    For reference, Directory Importer is set to "Active Directory". I did find a place for some credentials if I switch it to "Other Directory Services", but if I choose that and then "Set Attributes", everything is blank, which makes me think it's not being used.

If you haven't been attending the Unpacking series of webinars, I have some good news for you.  You can catch up on any you may have missed, and you can see a list of all the webinars we've produced so far.  The Unpacking series digs a little deeper into each of the different products that Netskope offers, so you can learn about products you might not be familiar with. See the complete list of Unpacking webinars we've produced so far at: https://www.netskope.com/company/events/unpacking

Interested in identifying to which datacenter you are sending traffic?  Make sure you are steering traffic through Netskope's Cloud Platform and open a browser to http://notskope.com.     

Netskope is looking for customers (preferably CASB API customers) who are interested in participating in our SSPM beta.   If you're interested please message me here, or alternatively contact your SE or TSM and ask them for more information on how you can join the beta program. Thanks! Tim 

This 2 minute video walks through a Crowdstrike ZTA Integration. The scripts identified in the video can be downloaded from the attached "zta crowdstrike sensor reading.docx". Credits: Thanks to Dave Toth for the creation of this video Thanks to Ramien Ebadypour for his script ("zta crowdstrike sensor reading.docx" attached).

Hi Everyone, I have a requirement of deploying NS clients on mac machines using the Jump Cloud tool. Can anyone help me with the scripts or steps to do so? 

Hello, I'm looking to add groups with Azure Active Directory Free. The users are well synchronized but not the groups. Is it mandatory to upgrade to Azure Active Directory P1 for this feature? Thank you Regards,

Hello Community!I would like to apply a custom DLP rule to my existing ones. I have created a regex which is working fine in other sites (such as regex101) but I am struggling to apply it in Netskope. Can anyone please help me to translate it to Netskope's "grammar"?Here is the regex:  ^.(?=.*[!£@#$%^&+=])(?=.{11,}$).*$(any characters, at least 1 special character, more than 10 chars)Any help would be highly appreciated.

I am facing an issue while integrating Netskope application with an Identity Provider.   As I understand correctly, Netskope looks for “admin-role” as a return attribute which must have a role value which is already defined in Netskope Tenant UI.   Scenario 1: There are 2 groups at IDP end : Basic Test : Present in IDP but role with the same name is not defined in Netskope Tenant Admin : Present in IDP and role with same name is defined in Netskope User is part of both of these groups. Now when user will access the application, he/she will get an error stating :Error Code: Authorization ErrorError: Invalid role 'Basic Test'This is because Netskope is checking whatever the first role that is being passed by IDP. It checked that Basic Test is the first role and immediately rejected it without looking further in the roles. But Tenant Admin was being passed Scenario 2: There are 2 groups at IDP end : Yahoo : Present in IDP but role with the same name is not defined

Hello all! I'm seeing an oddity on some of the clients in our environment and wanted to : see if anyone has experienced this before get a suggested remediation  Some of our endpoints will receive the client installation but don't show up in the Netskope console. If we look at configuration, it pulls updates and shows enabled. But the host name never shows up in Security Cloud Platform > Netskope Client > Devices. A stop/start of the service as well as a manual uninstallation/reinstall go through without issue (even prompting for and authenticating the current password) but still nothing in the Console.  Is there by chance a command we can run to force the device to report back to the Netskope console? 

Looking to find best practice configurations when Netskope is integrating with 3rd party vpn vendors such as Palo Alto, F5 or Cisco Anyconnect?    Check out the following link - https://support.netskope.com/hc/en-us/articles/360023155053