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Additional Discussions

Welcome to our Additional Discussions Forum! Here, you can engage in lively conversations and exchange ideas on a wide range of topics that go beyond the scope of our product forums

  • 175 Topics
  • 405 Replies
175 Topics
B
badcomNew Member
posted in Additional Discussions
Support for MacOS Ventura

Which versions of the Netskope client officially supports MacOS Ventura?

1180
P
2 years ago
qyost
qyostExplorer III
asked in Additional Discussions
Community - Inline Images in posts

Would the community managers consider allowing participants to post inline images (maybe after a community member has some level of trust/rank and/or moderation and approval)?   Having images as attachments that need to be downloaded separately greatly limits their usefulness in conveying information quickly.  We can see that the platform supports the functionality from the "You do not have permission to upload images"  banner that pops up when we do try to paste one inline.  

300
JulieB
2 years ago
Zulkifal
ZulkifalExplorer III
asked in Additional Discussions
My article marked as SPAM

Hi Team, Users who haven't logged in to the community site are unable to see my below article because it is flagged as SPAM. Please check on it.community.netskope.com/t5/Next-Gen-SWG/Decoding-Netskope-Client-POP-selection-Basic-traffic-flow-and/m-p/2320#M226  

400
Rohit_Bhaskar
Netskope Employee
2 years ago
W
wilsonExplorer III
asked in Additional Discussions
Cloud Exchange not staying up / Bad Gateway

We have been having difficulties with Cloud Exchange not staying running consistently too.  What we discovered is that Docker Web Exchange is not compatible with Red Hat Linux.Netskope advised going to Podman, and for a while it was up but failed to restart if the server restarted.Now it is down, and restarting Podman doesn't help it anymore. Is there anyone else consistently having trouble with Web Exchange?Even better, is there anyone that is having absolutely no problems? Our goal is to send Netskope data to our XDR and Cloud Posture management data to ServiceNow. 

1090
Gary-Jenkins
Netskope Employee
2 years ago
Dion-Thanos
Netskope Partner
Dion-ThanosNetskope Partner
posted in Additional Discussions
Support Portal Issues

Is anyone else having issue with the new support portal? As a Partner I used to be able to view cases that I was CC on and see all my clients cases.I can't see anything anymore and I get email stating that you have been mentioned in a comment.When logging into the portal i get an access denied page. This has been a step back in usability for me. 

670
bsaitz
Netskope Employee
2 years ago
qyost
qyostExplorer III
posted in Additional Discussions
Support platform migration

Is there an updated announcement about timeframe for the support site to be opened for customers to access again?   The last update I saw was on Friday evening stating that we would receive an email about completing registration once the new support site was live.    While I can see that the login page has been updated, I'm unable to access any resources (public nor beyond the login, includes the Announcement page) nor update tickets.   

440
bsaitz
Netskope Employee
2 years ago
V
venkata-ayyalaNew Member III
asked in Additional Discussions
Threat Intelligence SOPs

Hi Team,I am looking for SOPs related to Cybersecurity Threat Intelligence gathering processes - covering each of the specific areas like OSINT (Open Source), TECHINT, SOCMINT (Social Media), HUMINT (Human) and deep web and dark web intelligence. We are mandated to build a team that can manage a CTI program covering these areas. Can anyone kindly provide some good references pls...

4200
A
Netskope Employee
2 years ago
H
Netskope Employee
hkobayashiNetskope Employee
posted in Additional Discussions
SASE Week 9月14日資料

SASE Weekご参加のコミュニティメンバーの皆様、お時間どうもありがとうございました。 本日の、新製品とNPAのセッション資料、こちらにアップロードいたします。 引き続き明日のセッションもよろしくお願いいたします 🙂

150
H
Netskope Employee
2 years ago
R
ritesh_pawarNew Member
posted in Additional Discussions
Rest API to fetch the Users from NetSkope

Hey there,I want to fetch the users associated with NetSkope using Rest APIs. Is there any Rest API to fetch the list of all the users associated with NetSkope in v1 or v2 ? I am referring to below attached document, but I couldn't find any Rest API to fetch the users in the document: https://docs.netskope.com/en/netskope-platform-rest-apis.html.Thanks,Ritesh

890
R
2 years ago
ppasseri
Netskope Employee
ppasseriNetskope Employee
posted in Additional Discussions
The Netskope Intelligent SSE Platform and the Threats Outlined in the Verizon 2022 DBIR

I have read the Verizon 2022 DBIR and I could not help but noticing that some of the risks outlined in the document can be mitigated by our platform. More in detail:   At page 8, the report states that "Error continues to be a dominant trend and is responsible for 13% of breaches." This finding is heavily influenced by misconfigured cloud storage. While this is the second year in a row that we have seen a slight leveling out for this pattern, the fallibility of employees should not be discounted.” This is obviously something that we can mitigate with our CSPM. An additional important message is that remote access plays an important role for attackers. More in detail (page 14) "remote access established by the attacker is important and that there are a slew of ways of creating that persistent access. In terms of vectors, these align well with the notion that the main ways in which your business is exposed to the internet are the main ways that your business is exposed to the

430
ppasseri
Netskope Employee
2 years ago
E
Netskope Partner
eratauilNetskope Partner
posted in Additional Discussions
Support for VOIP protocol with Netskope

Dear Netskope Community team,      Is there anything in the roadmap to support voip protocol with Netskope or anyway to work with apps such as Discord and get to work the audio/video from it ? Anyone tested the audio/video of Discord and get it to work properly with Netskope ?   Thanks

4350
jason
Netskope Employee
2 years ago
M
Netskope Employee
mstanfordNetskope Employee
posted in Additional Discussions
Cisco Umbrella Interoperability with the Netskope Client in Three Steps!

If you're currently using Cisco Umbrella in your organization, you might have experienced some issues when running Netskope and Cisco Umbrella together.  This guide will show you how to implement the steps to ensure smooth interoperability between the two solutions.   THIS DOCUMENTED WAS CREATED USING THE FOLLOWING COMPONENTS: Netskope Client v.85.2.0.629 Umbrella Roaming Client v.2.2.580.0 Cisco AnyConnect (v.4.10.01075) w/Latest Umbrella Roaming Module as of 6/1/2021 #1 - Umbrella IP Bypass List Regardless of the Netskope steering method (CASB or NG-SWG) or OS (Windows or Mac), create a Network Location and add the below ranges to it. This will prevent Netskope from intercepting the block page responses and the Intelligent Proxy redirect responses (if enabled in Umbrella), regardless of type (malware, malsite, content, etc) so those pages/redirects can be properly rendered. <UI: Policies → Profiles → Network Location> 67.215.64.0/19 146.112.0.0/16 155.19

4380
jforrest
Netskope Employee
2 years ago
A
Anonymous
posted in Additional Discussions
Netskope Workspace one UEM integration

I would like to know is there any use cases for Netskope integration with Workspace one UEM? And allow to leverage on existing Netskope DLP and Web Filtering settings?

400
K
2 years ago
E
eblackburnNew Member III
posted in Additional Discussions
How to update account credentials used by Netskope Adapters?

I have an inherited deployment and potentially need to either update the password for the service account that the Netskope Adapters use, or change the account they use to a new one. Has anyone done this before, and if so, where might I do that?   Our server is running the AD Importer and Directory Importer. Would the credentials used for LDAP queries be the same as the user/service account that the AD Importer and Directory Importer Windows services run as?   I'm guessing that was the account that the Adapters Configuration Utility was originally installed under, but I'm not sure if that's the same credentials used for the LDAP queries itself, and I can't find anywhere in the Utility to tell me otherwise.    For reference, Directory Importer is set to "Active Directory". I did find a place for some credentials if I switch it to "Other Directory Services", but if I choose that and then "Set Attributes", everything is blank, which makes me think it's not being used.

960
zthompson
2 years ago
tchiu
tchiuNew Member
posted in Additional Discussions
Unpacking Webinar Series

If you haven't been attending the Unpacking series of webinars, I have some good news for you.  You can catch up on any you may have missed, and you can see a list of all the webinars we've produced so far.  The Unpacking series digs a little deeper into each of the different products that Netskope offers, so you can learn about products you might not be familiar with. See the complete list of Unpacking webinars we've produced so far at: https://www.netskope.com/company/events/unpacking

230
tchiu
2 years ago
S
scolemanNew Member III
posted in Additional Discussions
To which Netskope datacenter am I steering traffic?

Interested in identifying to which datacenter you are sending traffic?  Make sure you are steering traffic through Netskope's Cloud Platform and open a browser to http://notskope.com.     

1960
R
Netskope Employee
2 years ago
tchiu
tchiuNew Member
posted in Additional Discussions
Interested in participating in a Netskope beta?

Netskope is looking for customers (preferably CASB API customers) who are interested in participating in our SSPM beta.   If you're interested please message me here, or alternatively contact your SE or TSM and ask them for more information on how you can join the beta program. Thanks! Tim 

90
tchiu
2 years ago
S
scolemanNew Member III
posted in Additional Discussions
Crowdstrike ZTA Integration walkthrough

This 2 minute video walks through a Crowdstrike ZTA Integration. The scripts identified in the video can be downloaded from the attached "zta crowdstrike sensor reading.docx". Credits: Thanks to Dave Toth for the creation of this video Thanks to Ramien Ebadypour for his script ("zta crowdstrike sensor reading.docx" attached).

610
C
2 years ago
R
RahulNew Member
posted in Additional Discussions
How to deploy ns client on mac machines using Jumpcloud

Hi Everyone, I have a requirement of deploying NS clients on mac machines using the Jump Cloud tool. Can anyone help me with the scripts or steps to do so? 

470
K
2 years ago
Y
YBallonNew Member
asked in Additional Discussions
SCIM-Based User Provisioning with Azure Active Directory Free

Hello, I'm looking to add groups with Azure Active Directory Free. The users are well synchronized but not the groups. Is it mandatory to upgrade to Azure Active Directory P1 for this feature? Thank you Regards,

1824
pvilarino
Netskope Employee
2 years ago
P
PatrikAdarmaNew Member III
posted in Additional Discussions
DLP Regex

Hello Community!I would like to apply a custom DLP rule to my existing ones. I have created a regex which is working fine in other sites (such as regex101) but I am struggling to apply it in Netskope. Can anyone please help me to translate it to Netskope's "grammar"?Here is the regex:  ^.(?=.*[!£@#$%^&+=])(?=.{11,}$).*$(any characters, at least 1 special character, more than 10 chars)Any help would be highly appreciated.

60910
P
2 years ago
Y
YCNew Member
posted in Additional Discussions
Netskope SAML Integration issues

I am facing an issue while integrating Netskope application with an Identity Provider.   As I understand correctly, Netskope looks for “admin-role” as a return attribute which must have a role value which is already defined in Netskope Tenant UI.   Scenario 1: There are 2 groups at IDP end : Basic Test : Present in IDP but role with the same name is not defined in Netskope Tenant Admin : Present in IDP and role with same name is defined in Netskope User is part of both of these groups. Now when user will access the application, he/she will get an error stating :Error Code: Authorization ErrorError: Invalid role 'Basic Test'This is because Netskope is checking whatever the first role that is being passed by IDP. It checked that Basic Test is the first role and immediately rejected it without looking further in the roles. But Tenant Admin was being passed Scenario 2: There are 2 groups at IDP end : Yahoo : Present in IDP but role with the same name is not defined

4390
M
Netskope Employee
3 years ago
A
AlfaBaneExplorer III
asked in Additional Discussions
Clients Not Checking In

Hello all! I'm seeing an oddity on some of the clients in our environment and wanted to : see if anyone has experienced this before get a suggested remediation  Some of our endpoints will receive the client installation but don't show up in the Netskope console. If we look at configuration, it pulls updates and shows enabled. But the host name never shows up in Security Cloud Platform > Netskope Client > Devices. A stop/start of the service as well as a manual uninstallation/reinstall go through without issue (even prompting for and authenticating the current password) but still nothing in the Console.  Is there by chance a command we can run to force the device to report back to the Netskope console? 

2030
K
Netskope Partner
3 years ago
S
scolemanNew Member III
posted in Additional Discussions
Where can I find best practices on how the Netskope client can coexist with 3rd party VPN clients?

Looking to find best practice configurations when Netskope is integrating with 3rd party vpn vendors such as Palo Alto, F5 or Cisco Anyconnect?    Check out the following link - https://support.netskope.com/hc/en-us/articles/360023155053      

580
E
Netskope Partner
3 years ago
S
scolemanNew Member III
posted in Additional Discussions
Netskope SDWAN testing with Cisco Meraki

Cisco Meraki is a lower cost cloud managed alternative to the traditional Cisco Network equipment. The solution is quite popular because of its ease of deployment and management and is marketed as a solution which offers SD-WAN capabilities to small and medium markets through the Meraki Auto-VPN capabilities.   The aim of the attached document is to test Netskope's integration with the Cisco Meraki SD-WAN solution in order to validate interoperability and identify any limitations.   credit: thanks to Paul Beyleveld, Netskope SE for the write up.

1630
mfaris
Netskope Employee
3 years ago

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