Community Resources

Did you know that June 8th is National Leave a Review Day? Over the next week (or month) to celebrate we’d really appreciate it if you'd be willing to share your Netskope experience. Your review of Netskope is very important, and helps keep our momentum strong in the SSE market.    As a thank you for your time, Gartner Peer Insights has a selection of incentives: 3 months of select Gartner research, market/vendor alerts, and weekly news, OR $25 donation to a charitable cause in the U.S., OR $25 gift card   You will be asked: What product did you implement and a few additional questions related to your product usage and results.   Gartner Peer Insights URL: https://gtnr.io/6x4R8m8xFIf you’ve previously submitted a review on Gartner, we would still love your help and you can update your review by logging in to your profile. Only reviews submitted within the last 12-months are considered by Gartner for vendor scores, so visit your review and submit an update and it’

Hi, everyone!  👋   I hope your week is starting off well!  A number of folks have graduations to attend and the weather here in Detroit, Michigan has turned from budding flowers to backyard grilling. I can’t wait to get my tan back!   We’re starting a new weekly post to roundup the latest content, upcoming events, top liked authors, and trending discussions.  Here’s a quick recap of what our Community team has been working on:    Our team is working on providing a Feedback button on the side of the Community page for users to easily access a page to let us know about any issues or ideas you have about the Community.  The feedback board is up and can be accessed here. Our team is working on the Netskope Fan Club group.  If you would like to be invited, please check out The Netskope Fan Club post for a $25 gift card and a chance at an Atari Lego set! Along with the Netskope Fan Club (which helps users dip their toe into advocacy)

Hi, everyone!  Julie here, again with a weekly update. I hope you find this roundup helpful!  If you do, leave us a comment below.  We’re trying new ways to communicate with all of you and we’re hopeful you find these posts valuable.   One quick shout out to @nduda for becoming this month's Featured User!  You’ll find his profile on the homepage, so you can easily click on his profile and see his great content. Thanks Nick for all you do!   Here’s a quick recap of what our Community team has been working on:  Our team implemented the Feedback button on the side of the Community page for users to easily access a page to let us know about any issues or ideas you have about the Community.  The Feedback button will blink until after you click it for the first time. The feedback board is up and can be accessed here. We’re working to update the email templates/notifications that are dynamically generated based on your subscriptions.  They’re

Hello everyone! I wanted to take a moment to introduce myself. My name is Ryan Johnson and I am new to the Netskope Community. I've been in the tech space for over 17 years and have been working in endpoint security/cybersecurity for the last 9 years As I am new here, I look forward to connecting with each of you and continuing to build my Netskope knowledge.  I was an admin in a previous life but have been away from Netskope for 2 years. I am based in Arkansas and looking forward to connecting with everyone. Cheers!Ryan

You might have noticed that we have not yet rolled out our neat new documentation portal. We've run into a snag and are working on it. We want to provide you with the best experience we can.   We'll send you another update as soon as we get the kinks ironed out.

Hi,My name is Neil and I've been on the Netskope journey since the beginning of 2023. I'm based in beautiful, sunny Brisbane, Australia. I have been in the network & security arena for a long time and it's been a long & winding path. After working in the 'pure' networking field until 2010ish, I did some work with a large global company to implement application acceleration across WANs and the Internet, as well as related performance monitoring. That was the start of my working with application behaviour; whether it be how to speed apps up, what's causing them to go slow, user interactions and if/how the apps are secured (or not). Around 2020, I got into data analytics (observability) to provide insights mostly related to infrastructure and security ingest types.  Netskope provides an exciting confluence of where I've come from. Sticking with my recent experience, my focus going into this will be the advanced analytics area. Look forward to working with the c

  Hey there! 👋   The Community team is excited to share that on Monday, April 17, 2023, the Netskope Community is getting a much needed makeover!  🙌   Netskope believes in the value of community — and that's why our team has invested a lot of time and effort fixing and improving the UI/UX issues on this site.  We're excited to get this first release delivered to you next week.  After we push the new site live, we'll incrementally push out new releases based on your feedback... but more on that part next week.   Here’s what you need to know: In order to push the new site into production, the Netskope Community will be down for a few hours in the wee hours of the morning on Monday (for those of us in the Eastern time zone, that is.) Please note the site will be in maintenance mode for about 3 hours and will be inaccessible.  This site is slated to be down at 2:30 a.m. Eastern Time. All of your content, leaderboard points

Hey Netskope Customers,   We are conducting a Spring Customer Survey, and we would love to have you participate. Your feedback is very valuable, and this survey should take less than 5 minutes.    Netskope has partnered with UserEvidence to collect this feedback, and as a thank you for your time, we will be providing a $25 digital gift card or charitable donation as well as an entry to win the LEGO Atari 2600 set, valued at $239 USD for those who submit an eligible survey prior to April 30th.  Take the Survey   Contact Cache Walker with any questions, this is only available for current Netskope customers. 

Netskope UX research team conducts a variety of studies year round to identify the best design for the Netskope platform. These studies range from new feature design, usability testing, to general user experience feedback gathering. Help us shape the future of Netskope.   If you would like to be notified when researchers are conducting a study you might be interested in, sign up to be part of our panel!   We promise not to spam and will only reach out a few times a year. We look forward to your participation!

Hi everyone! Introducing myself here. I'm Marcelo de Souza, Global Product Adoption Lead here at Netskope. I've been at Netskope for two and a half years now, joined the company as a Customer Success Manager to help customers here in Brazil. I have 20 years of experience in Cyber Security, with a great part of it dedicated to Data Protection - especially the strategic aspects of it. Hope to be helpful on this great Netskope Community!

Just closing out the "getting started" tasks.   I've been around here for a bit.I Work in the finance sector and deployed Netskope over the last year.Trying to help this community thrive.

The community team is pleased to announce the redesign of the Netskope Community!  We’ve been working hard to improve your experience and now it’s finally time to show it off.  Our new design is aimed at elevating your user experience and providing you with the tools you need to foster meaningful connections with your peers.  This new and improved version includes the following updates:   New Homepage: One of the most significant updates you'll notice is our revamped home page. We've streamlined the layout to make it easier for you to find what you're looking for, while also adding new sections that showcase our most popular content. Our featured post section, for example, highlights the latest and greatest discussions happening within the community, ensuring you never miss out on the most relevant conversations.     1. The Search bar is now at the top of every page.    2. The Navigation Bar makes it easier and faster to get to where y

Next week we're rolling out our long awaited revamp of the documentation portal, docs.netskope.com! This is Phase 1, and the key focus areas are: Faster page load Quicker search response Faster doc updates While you'll notice very little difference visually, we rebuilt the back end from the ground up.  "So what?" you might ask. Well, no more getting a cup of coffee while you wait for the page to load! We're using a new platform, and we've also streamlined everything, so page load times have significantly improved. Also, the search works. Need we say more? There's nothing you need to do, as the URLs all remain the same. Just visit the site next week and revel in the phenomenal performance. If you notice anything odd, submit your feedback via docs.netskope.com.

  Check out our Netskope AWS Immersion Day World Tour schedule here to find out where we will be.Our "Bringing SASE to your AWS Environment" are uniquely designed workshops that are approximately 5 hours workshops taking attendees through a variety of exercises/modules focused on securing private apps on AWS to Netskope Cloud Controls for AWS.  Workshops are tailored for the technical practitioner who has an understanding of AWS and Netskope.Got questions? Contact me, Toni Pommet, tpommet@netskope.com or aws@netskope.com.

Netskope's User Experience (UX) team is conducting UX Research on Incident Management. If you have hands-on experience with monitoring/remediating incidents, we'd love to learn from you! The research session will be held via Zoom and will accommodate for your time zone.    Please provide your interest AND/OR nominate a team member with this Google Form. Upon completion of the research session, we will send the participant a SnackMagic Gift as an appreciation for their time!    Direct link to the Interest form:  https://forms.gle/P145CrkMPJHMZrDZ8 Direct link to SnackMagic link: snackmagic.com  

Hi All,We are new bee for netskope and started implementation recently.If I may ask top 5 lessons learnt from some of the projects which we should watch out for a new implementation, that could give us good kick start. Appreciate your help and looking forward for active participation in community.ThanksBrijesh

Hello Community Partners,   We're experiencing an issue with our Partner SSO login. We are working on a fix, and will let you know when it's all set!    In the meantime, you can log into the Netskope Partner Portal directly and use the Netskope Community link under the Resources tab.   Thank you for your patience and support.   Warm regards,   Rohit Bhaskar

Dear Valued Customers,Thank you for your active participation in the weekly technical events hosted by Customer Solution Group (CSG). In this post we are sharing the schedule of upcoming events. NOTE: To access the recording on past technical workshops click HERE TECHNICAL WORKSHOPSThese workshops are meticulously crafted and structured to facilitate the successful adoption of Netskope's cutting-edge cloud security solution. Netskope Threat Protection (New Event)In this session you will learn Threat Protection 101 - Introduction to Basic Concepts hosted by Mark Pray - Product Adoption Lead. Americas/EMEA (English) Date: September 05th, 2024 Time: 08:00 AM PTREGISTER NOW  Netskope Threat Protection (Part 2)Join Mark Pray (Product Adoption Lead) for an interactive technical workshop. Part-2 of this workshop continue with malware incident handling from part-1, followed by log correlation, patient zero, RetroHunt, CASB API  and Threat scanning.More details on Recording Available

Hello Netskope Community,   Happy New Year, everyone! We hope you had a wonderful holiday season and are looking forward to all that the new year has in store.   First and foremost, we want to extend a warm welcome to all of our new members. We are so glad you joined us and we can't wait to get to know you.   As we look back on the past year, we are proud of all that we have accomplished as a community. In 2022, we: Hosted several successful 137 events and meetups  .A big shout 🎉out to our moderator's, speakers, and sponsors. Launched a User group program for members to connect with more experienced individuals in their field Created a new and enhanced community Support page of resources and guides for members to reference Generated more than 140 topics by Netskope's SMEs, including solutions and best practices None of this would have been possible without the active participation and engagement of our all community members. Thank you for making t

Hi How can I get a copy of the slide deck from the webinar on the 8th Dec. thank you 

Greetings and salutations! I wanted to provide a quick update on some changes you’ll notice in our Community and why we’re doing them.  We at Netskope, decided to rethink and restructure our Support page in the Community to make it easier for our customers to find the help they need. You may have also been noticing a lot of tweaks here and there to improve the user experience (quite notably, the change from a black hyperlink to orange).   Why did we update the community Support page?  We thought about you, our customers, and info seekers. How can we reduce the friction between you and finding the answers you need? After many hours of design and analysis, we had a clearer picture of how to implement a Support page that would help link you to the right resources in an easily accessible way.  We did away with the three links nested under Support on the old navigation bar.  Now when you click on Support, you go to one main page with all the links to informatio

Every month, Netskope Threat Labs releases a report that summarizes the threat activity observed on the Netskope Security Cloud platform during the previous month.  Today, we released our November report, showing malware downloads coming from 158 apps, led by Microsoft OneDrive. Among the most common malware families were the BlackBasta ransomware and the AgentTesla RAT.   Download the November report and explore past reports:https://resources.netskope.com/cloud-reports/threat-labs-report-november-2022   Join the mailing listhttps://www.netskope.com/netskope-threat-labs#subscribe      

Greetings Netskope Community! Our Netskope culture is all about collaboration, innovation, and having fun! We believe that when we come together, amazing things can happen. We have a strong sense of community, and we’re not all business—we make sure to take some time to enjoy ourselves, celebrate special occasions, take part in team-building activities, and enjoy some great music. To help keep that party going, we have created a special Spotify playlist just for our Netskope community, with favorite tracks chosen by Netskopers. Check it out and get ready to dance! Do you have a favorite walk-on song? What "walk-on" song would you add to this playlist? Enjoy! Scott Hogrefe

The Netskope Appliance R99.0.0 release notes are live! You can see them here:  On-Premises Appliance Release Notes Version 99.0.0 Virtual Appliance Release Notes Version 99.0.0 Submit your feedback via docs.netskope.com.

With over 20+ years of experience in the Infosec industry as a security professional, I support Netskope’s customers in protecting their journey to the cloud. Over the last 10+ years, I have been collecting information on the main cyber attacks which I summarize in my blog. Hackmageddon.com is a primary source of data and trends of the threat landscape for the Infosec community. In parallel with the widespread adoption of cloud services, I have observed an increasing exploitation of cloud apps by threat actors. Through the years, I have summarized the most noteworthy campaigns and the corresponding mitigation strategies in the “Cloud Threats Memo” series within the Netskope Blog.    Learn about:  The latest on emerging threats affecting the cloud as they happen How these attacks work and the tactics deployed What you can do to protect your business   Subscribe Now   While you’re waiting for the next memo to appear in your inbox, you can check out past memos i