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Additional Discussions

Discussions

Where are you on your ZTNA Journey

Hi community members! We are curious to hear where everyone is in their ZTNA journey, please fill out this quick survey or post your journey in the comments below. We look forward to hearing from you!

tmerrem by Netskope
  • 5691 Views
  • 0 replies
  • 1 Likes

E911

anyone else having issues or have a solution for E911 and compliance with the below requirements. https://www.fcc.gov/911-dispatchable-location

ccreed by New Contributor
  • 35 Views
  • 0 replies
  • 0 Likes

Resolved! Support Portal - New ticket acknowledgement email

First, Let me start by saying that I tried raising this via my support and account teams and was wildly unsuccessful.About 2 weeks ago, the template message that is sent when a user creates a new ticket via the portal was updated. However, the messag...

qyost by Contributor
  • 104 Views
  • 2 replies
  • 1 Likes

Netskope Client Triggers MFA

So, we have an issue in our environment that we've been troubleshooting for several months now. When an Azure managed user locks their PC, the Netskope client drops the filtered subnet assigned to the PC, which then triggers Duo MFA. Unfortunately, t...

kevbro1 by New Contributor
  • 2206 Views
  • 3 replies
  • 1 Likes

CVE / Netskope vulnerability notification

Hello community,We are looking for a way how to subscribe to official Netskope vulnerabilities that have been identified by Netskope and will notify partners / subscribers afterwards. The goal is that you can subscribe to an official Netskope vulnera...

MBL by Partner
  • 4804 Views
  • 2 replies
  • 1 Likes

Client On-Premise Detection options

First of all, thank you very much for your time and collaboration. I have the following doubts:I understand that for the matter of detecting whether or not the client is on-premise, there is such a configuration for the client to detect it: -Whether ...

File Profile in DLP

Created a File Profile with a File Name (exclude.xlsx) and applied into a DLP Profile (tried with Match and Does not Match). When I running tests, none of them are working (not checking the exclude.xlsx file with the matching profile // not excluding...

Resolved! My article marked as SPAM

Hi Team, Users who haven't logged in to the community site are unable to see my below article because it is flagged as SPAM. Please check on it.community.netskope.com/t5/Next-Gen-SWG/Decoding-Netskope-Client-POP-selection-Basic-traffic-flow-and/m-p/2...

Zulkifal by New Contributor II
  • 6232 Views
  • 1 replies
  • 1 Likes

Resolved! Community - Inline Images in posts

Would the community managers consider allowing participants to post inline images (maybe after a community member has some level of trust/rank and/or moderation and approval)? Having images as attachments that need to be downloaded separately greatly...

qyost by Contributor
  • 48924 Views
  • 2 replies
  • 1 Likes

Resolved! Failed to install Netskope CRE plugin

Hi Team,The installation of the netskope CRE 1.0.0 plugin fails. Both the SCIM URL and SKIM Key should be fine, but I get the following error on clicking "save" "Error: Error in credentials(Forbidden user)" Version information is below.Core Version:3...

JulieB_0-1670877316600.png
Aki by Partner
  • 31455 Views
  • 3 replies
  • 2 Likes

Resolved! Cloud Exchange not staying up / Bad Gateway

We have been having difficulties with Cloud Exchange not staying running consistently too. What we discovered is that Docker Web Exchange is not compatible with Red Hat Linux.Netskope advised going to Podman, and for a while it was up but failed to r...

wilson by New Contributor II
  • 7269 Views
  • 1 replies
  • 1 Likes

Support Portal Issues

Is anyone else having issue with the new support portal? As a Partner I used to be able to view cases that I was CC on and see all my clients cases.I can't see anything anymore and I get email stating that you have been mentioned in a comment.When lo...

Support platform migration

Is there an updated announcement about timeframe for the support site to be opened for customers to access again? The last update I saw was on Friday evening stating that we would receive an email about completing registration once the new support si...

qyost by Contributor
  • 2406 Views
  • 3 replies
  • 1 Likes

Resolved! Threat Intelligence SOPs

Hi Team,I am looking for SOPs related to Cybersecurity Threat Intelligence gathering processes - covering each of the specific areas like OSINT (Open Source), TECHINT, SOCMINT (Social Media), HUMINT (Human) and deep web and dark web intelligence. We ...

Removing Old Client

Can Someone Help We have a client Netskope installation v91.0.6.812 which i need to remove I have the password but the installer seems to be broken as it askes for the STAgent.msi "The Feature you are trying to use is on a network resource that is un...

Derekb by New Contributor
  • 12720 Views
  • 4 replies
  • 2 Likes

Rest API to fetch the Users from NetSkope

Hey there,I want to fetch the users associated with NetSkope using Rest APIs. Is there any Rest API to fetch the list of all the users associated with NetSkope in v1 or v2 ? I am referring to below attached document, but I couldn't find any Rest API ...

Netskope randomly disabling

Hi Team I'm really happy to be part of this wonderfully community, my name is Simphiwe.We have many of our users whose Neskope gets disabled randomly and when this happens they lose access to a number of important applications within the organization...

smzotho by New Contributor
  • 19567 Views
  • 4 replies
  • 1 Likes

Support for VOIP protocol with Netskope

Dear Netskope Community team, Is there anything in the roadmap to support voip protocol with Netskope or anyway to work with apps such as Discord and get to work the audio/video from it ? Anyone tested the audio/video of Discord and get it to work pr...

eratauil by Partner
  • 13512 Views
  • 5 replies
  • 0 Likes
About Additional Discussions
This discussion board is an open forum for questions and discussions on a variety of topics. You're welcome to post topics here that don't fall into the other product discussion boards.
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