Where are you on your ZTNA Journey
Hi community members! We are curious to hear where everyone is in their ZTNA journey, please fill out this quick survey or post your journey in the comments below. We look forward to hearing from you!
Discussions
Failed to install Netskope CRE plugin
Hi Team,The installation of the netskope CRE 1.0.0 plugin fails.Both the SCIM URL and SKIM Key should be fine, but I get the following error on clicking "save""Error: Error in credentials(Forbiden user)" Version information is below.Core Version:3.4....
Cloud Exchange not staying up / Bad Gateway
We have been having difficulties with Cloud Exchange not staying running consistently too. What we discovered is that Docker Web Exchange is not compatible with Red Hat Linux.Netskope advised going to Podman, and for a while it was up but failed to r...
Support Portal Issues
Is anyone else having issue with the new support portal? As a Partner I used to be able to view cases that I was CC on and see all my clients cases.I can't see anything anymore and I get email stating that you have been mentioned in a comment.When lo...
Support platform migration
Is there an updated announcement about timeframe for the support site to be opened for customers to access again? The last update I saw was on Friday evening stating that we would receive an email about completing registration once the new support si...
Resolved! Threat Intelligence SOPs
Hi Team,I am looking for SOPs related to Cybersecurity Threat Intelligence gathering processes - covering each of the specific areas like OSINT (Open Source), TECHINT, SOCMINT (Social Media), HUMINT (Human) and deep web and dark web intelligence. We ...
Resolved! Integration Cloud Exchange
Is possible integrate Cloud Exchange (Log Shiper, Risk Exchange) with Cortex Palo alto?, what would be the range? how would it integrate?
Removing Old Client
Can Someone Help We have a client Netskope installation v91.0.6.812 which i need to remove I have the password but the installer seems to be broken as it askes for the STAgent.msi "The Feature you are trying to use is on a network resource that is un...
Rest API to fetch the Users from NetSkope
Hey there,I want to fetch the users associated with NetSkope using Rest APIs. Is there any Rest API to fetch the list of all the users associated with NetSkope in v1 or v2 ? I am referring to below attached document, but I couldn't find any Rest API ...
The Netskope Intelligent SSE Platform and the Threats Outlined in the Verizon 2022 DBIR
I have read the Verizon 2022 DBIR and I could not help but noticing that some of the risks outlined in the document can be mitigated by our platform. More in detail: At page 8, the report states that "Error continues to be a dominant trend and is res...
Netskope randomly disabling
Hi Team I'm really happy to be part of this wonderfully community, my name is Simphiwe.We have many of our users whose Neskope gets disabled randomly and when this happens they lose access to a number of important applications within the organization...
Support for VOIP protocol with Netskope
Dear Netskope Community team, Is there anything in the roadmap to support voip protocol with Netskope or anyway to work with apps such as Discord and get to work the audio/video from it ? Anyone tested the audio/video of Discord and get it to work pr...
Netskope Workspace one UEM integration
I would like to know is there any use cases for Netskope integration with Workspace one UEM? And allow to leverage on existing Netskope DLP and Web Filtering settings?
Unpacking Webinar Series
If you haven't been attending the Unpacking series of webinars, I have some good news for you. You can catch up on any you may have missed, and you can see a list of all the webinars we've produced so far. The Unpacking series digs a little deeper in...
How to update account credentials used by Netskope Adapters?
I have an inherited deployment and potentially need to either update the password for the service account that the Netskope Adapters use, or change the account they use to a new one. Has anyone done this before, and if so, where might I do that? Our ...
Resolved! Cloud Exchange Docker containers failing to start upon reboot
I am running into a repeatable issue with mongodb and rabbitmq not starting upon reboot. Details Fresh install of Cloud Exchange 3.2 on Ubuntu 20.04.4 LTS Docker installed from the Ubuntu installation options during OS installation Installed into /ho...
How to deploy ns client on mac machines using Jumpcloud
Hi Everyone, I have a requirement of deploying NS clients on mac machines using the Jump Cloud tool. Can anyone help me with the scripts or steps to do so?
Clients not upgrading automatically
Hello Team, Recently we have checking on the Netskope agent installed machines and found agents are running on the version 76 and below 93. We have also enabled the auto-upgrade option. So it looks like some machines are upgrade the client automatica...
Using nginx for On-Premises Detection
It is often necessary to disable private app steering when a user is on premises. This can be accomplished by using Dynamic steering as documented https://docs.netskope.com/en/dynamic-steering.html On-premises detection is required for Dynamic steeri...
Resolved! SCIM-Based User Provisioning with Azure Active Directory Free
Hello, I'm looking to add groups with Azure Active Directory Free. The users are well synchronized but not the groups. Is it mandatory to upgrade to Azure Active Directory P1 for this feature? Thank you Regards,
DLP Regex
Hello Community!I would like to apply a custom DLP rule to my existing ones. I have created a regex which is working fine in other sites (such as regex101) but I am struggling to apply it in Netskope. Can anyone please help me to translate it to Nets...
Netskope SAML Integration issues
I am facing an issue while integrating Netskope application with an Identity Provider. As I understand correctly, Netskope looks for “admin-role” as a return attribute which must have a role value which is already defined in Netskope Tenant UI. Scena...
Single mode -vs- Multi-user mode installation
Hello all, I wanted to see if anyone had any use-case, pros/cons, intent, etc information in terms of client installations. Beyond "Optional parameter. Use this parameter when installing in a multi-user system", I've been unable to find any additiona...
Where are you on your ZTNA Journey
Hi community members! We are curious to hear where everyone is in their ZTNA journey, please fill out this quick survey or post your journey in the comments below. We look forward to hearing from you!
Resolved! Clients Not Checking In
Hello all! I'm seeing an oddity on some of the clients in our environment and wanted to : see if anyone has experienced this before get a suggested remediation Some of our endpoints will receive the client installation but don't show up in the Netsko...
Resolved! QRadar Integration - Rest API calls to a Netskope tenant though a proxy (with authentication on)
Has anyone experienced any issue while trying to configure the QRadar Rest API plugin to communicate to a Netskope tenant though a Proxy that requires authentication? Important Notes: - The Rest API plugin configuration is set as follows: Use Proxy =...
How can the Netskope Community help you?
Happy Monday Netskope Community members! It's a new week, which means new challenges. How do you make the most of Monday to set yourself up for success?! Clearly mine is a big cup of coffee... :). (based off the cover photo) Seriously though, what is...
Resolved! Big Sur 11.4 + Netskope + peruserconfigmode = certain installation issues
For our Macintosh computers, running Big Sur 11.4 - we have now spent hours trying to figure out peruserconfig mode, juggling WS1 configurarions, system extension files, client side modifications, and generally attempting every possible way to get th...
Interested in participating in a Netskope beta?
Netskope is looking for customers (preferably CASB API customers) who are interested in participating in our SSPM beta. If you're interested please message me here, or alternatively contact your SE or TSM and ask them for more information on how you ...
Connecting to Netskope using GRE from Cisco Routers
If you need to connect to Netskope from your Cisco router using GRE, the attached guide is for you.
Cisco Umbrella Interoperability with the Netskope Client in Three Steps!
If you're currently using Cisco Umbrella in your organization, you might have experienced some issues when running Netskope and Cisco Umbrella together. This guide will show you how to implement the steps to ensure smooth interoperability between the...
