Next Gen SWG

Dropbox activities Web Cloud App but dont block Desktop App Hello good afternoon, as always, thank you very much for your time and your collaboration. I am performing a test with Dropbox, I generated a policy that Blocks Cloud APP Dropbox, the following activities:Activity = Create, Delete, Edit, Invite, Login Attempt, Login Failed, Login Successful, Logout, Post, Rename, Share, Unshare, Upload, View, View All.Except "Download" I do not have the Download checkbox checked, so I am allowing it, and the download works correctly, which is the desired behavior. Now I installed the Dropbox application on the Windows workstation, where I have installed the Netskope Client, where I have been doing the tests and it turns out, that when uploading a file through the App, I upload a file and the upload is completely successful. I thought it would stay forever trying to synchronize, but the 2 and 3 test files, via the Dropbox desktop application, works perfectly. Now according t

One of the most common questions I get from administrators is how does Netskope determine the optimal Data Center (DC) when steering inline traffic. I’d like to simply tell you that the client and other Netskope services are intelligent enough to steer traffic to the optimal DC. While on the surface that’s true, there is some nuance to it. Before we dive in, let’s take a high-level look at Netskope’s architecture.     NewEdge is Netskope’s underlying network that powers all of our inline services. There are NewEdge DCs across the globe in more than 60 regions in cities such as London, Miami, San Francisco, Hong Kong, Delhi, Dubai, and numerous others. You can look at our publicly available Trust Portal to see the most up to date list of active DCs. By default, the client and other Netskope services can utilize any of these DCs for services such as SWG, DLP, content filtering, inline CASB, and more. While this is the default tenant configuration, administrators can also reque

I am trying to troubleshoot an issue with a solution called Browserstack which provides developers with the ability to test their websites and mobile applications across on-demand browsers, operating systems and real mobile devices. I have created a bypass so that traffic to the Browserstack tenant is not inspected which allows a system to successfully navigate to the page, the issue occurs when the Browserstack provided OS / Mobile Device emulators attempt to load code on the device. If the NS agent is disabled it works fine, when it is enabled it is broken. Has anyone else encountered a similar issue?

Hi all, thanks for reading. The regex [a-z0-9]{64} is allowed to be used as the main regex, but the UI return an error when trying to use that same regex as a regex filter in entity advanced settings. I validated that decreasing the length from 64 to 40 makes the regex to be accepted instead. Why is that? I cannot find any documentation differentiating between limitations for the main regex and the advanced filter ones. How does netskope evaluate if a regexx is supported or not Thanks in advance,Òscar

We've been seeing a huge uptick in macOS related connectivity issues (tunnel just drops and rebuilds). I've noticed lots of log entries like:error Unable to UDP open local Endpoint The peer closed the flow Can anyone explain what/why netskope is doing with UDP data - when TCP 80/443 (nsclient) are all that should be in play? 

Hello good afternoon, thank you for your time and for your collaboration. I have a question, checking the tenant, one of the default policies that are preconfigured at the SSL decrypt Policies level, is one related to the Office 365 Suite, which indicates that decrypt is not performed. It also indicates the following: Policy name: Default Microsoft appsuite SSL do not decrypt ruleAction: Do Not Decrypt"SNI-based policies will apply but no deep analysis performed via real-time protection policies" Based on this: ""SNI-based policies will apply but no deep analysis performed via real-time protection policies"" I understand that it is important to be able to deeply examine Office traffic, to correctly inspect, decrypt and distinguish SaaS Cloud Apps of Office 365, distinguish the movements made by users in Sharepoint, in Teams, in Onedrive, in Outlook, Office 365 in general. Now as indicated, if by default it does not perform Microsoft App Suite traffic decryption, then thi

During the course of the year we have seen instances where a signature from CTEP was involved in issues within our environment.   We have found the following documentation on CTEP signature updates (https://docs.netskope.com/en/netskope-client-traffic-exploit-prevention-system-threat-content-release-notes.html_)  but there does not seem to be a way to 'subscribe' to it to proactively receive notifications when this is updated.   Does anyone have any thoughts on how to be notified when signatures are added/removed etc.?

Hi Folks, I am sharing my modest knowledge with the Netskope community. I hope this helps a few of you on understanding the basic Netskope traffic flow and log analysis. POP Selection Versions prior to 96.1 : 1. The Netskope Client uses DNS over HTTPS (dns.google) to resolve the Netskope gateway's IP address (gateway-tenant hostname.goskope.com)2. If DNS over HTTPS is unsuccessful, the client will fail over to the LDNS technique (UDP 53) to resolve the IP address for gateway-tenant hostname.goskope.com. Version starting with 96.1: There is no longer a requirement to resolve NS Gateway domains using the Google DNS service (dns.google). The GSLB services deliver a POP list based on the client IP address while performing a REST API request to gateway.gslb.goskope.com.  Note: GSLB option will be only available when the backend tenant flag is activated. Basic Traffic flow Let’s take an example of the SaaS Application Box.

I was looking through the DLP profiles and did not find any support for triggering on Microsoft Purview Information Protection (formerly Azure Information Protection / MIP / AIP ) sensitivity labels for real-time protection policies. My goal is to coach/block users from uploading documents with certain labels to unapproved cloud storage.  I can extract the labels from the office documents metadata, but there doesn't seem to be a way for Netskope to detect the labels even with custom dictionaries or EDM.  Has anyone gotten sensitivity label detection working in real-time protection DLP policies? 

Hello Team,We have enabled  Netskope cloud firewall feature for customer, and we are not able to ping google or yahoo we wanted to test few connection, when netskope is enable still wont be able to ping. Please guide me here if Enable cloud firewall feature will it block ping by default, if yes then how can i enable it to ping google or websites on internet.

Hello all, thanks for reading. We are working on migrating URL lists from ProxySG to Netskope. There are several URL lists defined for ProxySG whose matching behaviour is as follows:Imagine there are two URL lists defined: List1 and List2List1:api.facebook.comList2:facebook.com The following URLs will match as follows in proxySG:api.facebook.com -> matches List1sub.api.facebook.com -> matches List1sub.facebook.com -> matches List2facebook.com -> matches List2**Notice it matches the URL list containing the most similar entry How is Netskope handling the above scenario where a URL can be matched in multiple URL lists? How does URL list matching works in Netskope?Does exact match implicitly include subdomains? (e.g. sub2.sub1.domain.com)Does exact match implicitly include any path? (e.g. [subdomain.]domain.com/path1/path2?param1=0&param2=1)Does regex match type require a full match from start to end of the value? e.g.Is regex match type the only wa

Netskope Client - Configuration changes are updated frequently Hello good evening, thank you for your cooperation. Example if I make modification of certain access policies Web-Urls or settings of activities allowed at Clouds App level, once I make the adjustment in the Tenant of Netskope, how long it takes to take effect the change on client workstations ? if I make a modification the change is reflected immediately in the client ? I have been looking in the documentation for this information, the exact information, frequency, etc. and nothing, I can not find it, if you help me with the above questions and information I would appreciate it very much. Thanks I remain attentive to your comments Best regards

How does Netskope process DLP Rules? I have a few different DLP Policies in place (ie. GLBA / Financial / PII / CCPA - in that order specifically and all Allow rules) - I know there is overlap in terms of what these rules look for.  The question is, if a document matches the GLBA rule, will it still process the subsequent DLP rules? Furthermore, if a document contains both US Bank Account and a SSN, will the document report both hits? Or just 1?

Google Play Store on Chromebook wasn't working properly after installation of the Netskope Chromebook app. I added a certificate-pinned application specifying these URLs and added a steering bypass for ChromeOS. The store works and apps can be downloaded. Note: We have a managed google play store on android & ChromeOS that only has approved apps. play.googleapis.comgoogleusercontent.comandroid.clients.google.comggpht.comgvt1.comdownloads.providers.android.com  

A Security Practitioner's Perspective Blocking Time Sensitive Materials from Public Exposure By: Stevan Pierce and Jose Ramirez   Background Netskope DLP technologies are typically known to be used for blocking a variety of materials such as Intellectual Property, databases containing employee or customer data, hashes of data to be used in Exact Data Matching, etc, etc.   Netskope is also able to provide protection of time sensitive materials from public exposure and allow for the dissemination of the material internally.  A prime use case would be blocking the ability of employees to share information about a company acquisition; and, at the same time, allow those employees to talk amongst themselves using company resources such as those which are sanctioned, i.e. Slack or Google GMail.   The example we are using to showcase this capability of time sensitive material controls is the release of an article on Forbes, Netskope – Security Transformation For Digital Tra

Hi everyone, We have a problem when installing the Netskope client on Chromebook 14 G6 HP Intel CPU. After enrolling and accepting the VPN connection configuration. The NSClient application still says "Client is waiting for configuration" and doesn't retrieve vpn configuration. Screenshots and logs attached. Best regards,Mohamed  

Hi Friends, I want to share this case study with the Netskope Community about the Azure Infrastructure integration and Netskope NewEdge. I have attached the complete documentation, and here below is a brief about the challenges and how to resolve them. ==========About this Case Study: One common scenario on Azure is finding organisations using Azure Firewall that wants to connect to Netskope NewEdge without disrupting or changing the current architecture too much. Another common scenario is that companies are obligated to use Azure Firewall for compliance purposes or because it is part of the service provided under management for their providers. This Case Study aims to provide the essential information to deploy and troubleshoot the Cloud Security Connector for Azure when connecting Servers and Virtual Desktops to NewEdge and using Azure Firewall. Customer requirements: The customer is an organization with the following traffic steering requirements:

Hi everyone, happy Friday/weekend! I just have a couple of things that I wanted to ask and get answers. I've searched the documentation and have found no information regarding my question, though I might have used incorrect keywords1. If I am steering all web traffic to Netskope, what happens to web traffic that did not hit any policy ? Does Netskope have implicit deny?2. If I have Realtime Threat Protection policy below,Source: AnyDestination: Any Categorized web traffic Activities and Constraints: Upload and DownloadProfile and Action: Default Malware scan where all severities are just alerting with no Remediation Profilewhat happens when a categorized site did not hit any severity? will it load the site or not?I know these are basic questions and I appreciate you all for taking time in providing answers.Thanks and have a great weekend! 

Hi team can i able to give access to specific users who can have disable option. And have r

Microsoft’s Azure Active Directory is widely used by thousands of organizations around the globe.  It is the largest directory and identity provider in the world with this trend only accelerating as more and more organizations migrate away from on-premises Active Directory.    Those tens of thousands of organizational directories present an interesting security challenge to ensure users only access authorized tenants and resources.  Microsoft has long provided Tenant Restrictions as a means to restrict logins to authorized tenants.         In April of 2022, Microsoft announced a new, robust method of controlling access to Azure AD directories and applications called Cross-tenant Access policies.  Cross-tenant access takes the core concepts of tenant restrictions and provides a number of key enhancements.  Cross-tenant Access policies are granular and allow administrators to specify combinations of users, groups, and applications f

Hi everyone, thanks for reading. I'm trying to build some reports with Advanced Analytics.I wanted to created some widgets first and then reuse them to build several reports.I couldn't find a way to do that. I only can create widgets directly inside the report, which limits these widgets to be used in the report they were created from. If I create widgets outside a report I cannot find how to insert them in a report. NS docs say the following:WidgetsA widget is a good choice if you want to create, change, and test a report in one place but use it in multiple dashboards.The widget and the dashboard must be in the same folder. If the widget is changed, the changes to the widget will show in your dashboard. If the widget is deleted, the dashboard will show an error for this tile.REF: https://docs.netskope.com/en/creating-reports--dashboards-.html  I have both reports and widgets inside the same folder as the docs says. Does somebody know how to make it? Otherwise I wou

Hi,We have some issues with a html that shows a circle loader. This html is categorised as malware by netskope: malware name: Trojan.HTML.MALINK.FASJSNORSmd5: 51618ac2b7cf5c4937213e965c00f20aSha256: 0b41f69e6564b9c89b1b344744c5b06eb4adc0e584028909286d2b936e1afed5This is the script content that loads the HTML:  <script language="Javascript">var _skz_pid = "9POBEX80W";</script> <script language="Javascript" src="http://cdn.jsinit.directfwd.com/sk-jspark_init.php"></script>  In virustotal, it is also categorised as malwareSearching in url scan, you can see several webpages with this hash, but it always refer to 40X HTTP response.This is one example: https://urlscan.io/result/7d7170fa-b6d7-43bd-87da-df6028f0a753/  Reading this post, it seems that some hosting server, wordpress plugis, etc, are using this html loader template instead of 404 page.Most likely, some malware was pointing to some server, but then , the m

Hello All, I was wondering if there was a way to remove items from the alerts page for sites know I want to block but don't want to see in Skope IT alerts page?     An example would be items that are triggering based on "securepubads.g.doubleclick.net" as a malsite.  I know I want to block these but I don't want all of these entries filling up our Alerts log in Skope IT.  Is there a way to block this but not alert to Skope IT easily without having to pull it into a new policy with a custom URL list?   Thank you.

Dropbox is flexible cloud storage service increasingly exploited by attackers for opportunistic and targeted campaigns. In my latest Cloud Threats Memo, i described two recent campaigns, providing some strategies to mitigate the risk of legit cloud storage services exploited for malicious purposes.   https://www.netskope.com/blog/cloud-threats-memo-dropbox-flexible-cloud-storage-increasingly-exploited-by-attackers

What are the use cases of Netscope chrome extension? Is this designed just to address Chromebook support? Does this extension only steer browser-based traffic or other app-based web traffic as well running on any client machine? Can I push the extension through MDM or UEM?